Sophos Failing to Install

Started C:\Users\admin\AppData\Local\Temp\sfl-2865c000\Setup.exe
2022-04-27T18:56:15.7034812Z INFO : Stage 1 command-line options:
2022-04-27T18:56:15.7034812Z INFO : ---
2022-04-27T18:56:15.7034812Z INFO : Quiet mode on: 0
2022-04-27T18:56:15.7034812Z INFO : Automatic Proxy detection disabled: 0
2022-04-27T18:56:15.7034812Z INFO : No feedback mode on: 0
2022-04-27T18:56:15.7034812Z INFO : Dump feedback enabled: 0
2022-04-27T18:56:15.7034812Z INFO : Bypass competitor removal: 0
2022-04-27T18:56:15.7034812Z INFO : Using CRT catalog file path: --
2022-04-27T18:56:15.7034812Z INFO : Only register endpoint with Central: 0
2022-04-27T18:56:15.7034812Z INFO : Log messages between endpoint and Central: 0
2022-04-27T18:56:15.7034812Z INFO : Log command-line passed to executables: 0
2022-04-27T18:56:15.7034812Z INFO : Using custom server that hosts the installer stage2 filename : --
2022-04-27T18:56:15.7034812Z INFO : Using cloud group: --
2022-04-27T18:56:15.7192073Z INFO : Overriding computer name: --
2022-04-27T18:56:15.7192073Z INFO : Overriding computer description: --
2022-04-27T18:56:15.7192073Z INFO : Overriding domain name: --
2022-04-27T18:56:15.7192073Z INFO : Language will be set to: --
2022-04-27T18:56:15.7192073Z INFO : Using message relays: --
2022-04-27T18:56:15.7192073Z INFO : Proxy address: --
2022-04-27T18:56:15.7192073Z INFO : Proxy user name: --
2022-04-27T18:56:15.7192073Z INFO : Using custom customer token: --
2022-04-27T18:56:15.7192073Z INFO : Using specified products: --
2022-04-27T18:56:15.7192073Z INFO : Using certificates from the MCS app data folder.: 0
2022-04-27T18:56:15.7192073Z INFO : Using custom customer ID.: --
2022-04-27T18:56:15.7192073Z INFO : Using specified user ID.: --
2022-04-27T18:56:15.7192073Z INFO : Using local install source.: --
2022-04-27T18:56:15.7192073Z INFO : Using experimental SRV.: --
2022-04-27T18:56:15.7192073Z INFO : Invoked as part of SEC migration.: 0
2022-04-27T18:56:15.7192073Z INFO : ---
2022-04-27T18:56:15.7192073Z INFO : Sending HTTP 'POST' request to: api/download/stage2-details/9a9e484c-37ae-4479-bf49-9364e1bf3625
2022-04-27T18:56:15.7363854Z WARNING : WinHttpGetProxyForUrl returned: 12180
2022-04-27T18:56:15.7363854Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2022-04-27T18:56:15.7363854Z INFO : Set security protocol: 00000800
2022-04-27T18:56:15.7363854Z INFO : Opening connection to api-cloudstation-us-east-2.prod.hydra.sophos.com
2022-04-27T18:56:15.7363854Z INFO : Request content size: 30
2022-04-27T18:56:15.9242255Z INFO : Sending request
2022-04-27T18:56:15.9242255Z INFO : Request sent
2022-04-27T18:56:15.9710392Z INFO : Sending request
2022-04-27T18:56:15.9710392Z INFO : Request sent
2022-04-27T18:56:15.9710392Z INFO : Response status code: 200
2022-04-27T18:56:15.9710392Z INFO : Response data size: 176
2022-04-27T18:56:15.9710392Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2022-04-27T18:56:15.9710392Z INFO : Parsing message received for Stage 2 filename: '{"mcs_server":"mcs2-cloudstation-us-east-2.prod.hydra.sophos.com","stage2_filename":"stage2-1.13.270.0-c9eb102636db992ba3fd0e2de61b8532e1bfe03dc89ae5422bbb46d8cb22e34a.tar.gz"}'
2022-04-27T18:56:15.9710392Z INFO : Sending HTTP 'GET' request to: full/central/windows/business/installer/stage2-1.13.270.0-c9eb102636db992ba3fd0e2de61b8532e1bfe03dc89ae5422bbb46d8cb22e34a.tar.gz
2022-04-27T18:56:15.9866664Z WARNING : WinHttpGetProxyForUrl returned: 12180
2022-04-27T18:56:15.9866664Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2022-04-27T18:56:15.9866664Z INFO : Set security protocol: 00000800
2022-04-27T18:56:15.9866664Z INFO : Opening connection to downloads.sophos.com
2022-04-27T18:56:15.9866664Z INFO : Request content size: 0
2022-04-27T18:56:16.1054001Z INFO : Sending request
2022-04-27T18:56:16.1054001Z INFO : Request sent
2022-04-27T18:56:17.0400031Z INFO : Response status code: 200
2022-04-27T18:56:17.0400031Z INFO : Response data size: 3309155
2022-04-27T18:56:17.0400031Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2022-04-27T18:56:17.0400031Z INFO : Extracting files:
2022-04-27T18:56:17.0400031Z INFO : integrity.dat
2022-04-27T18:56:17.0660572Z INFO : manifest.dat
2022-04-27T18:56:17.0817776Z INFO : scf.dat
2022-04-27T18:56:17.0817776Z INFO : SDDS3.dll
2022-04-27T18:56:17.1129426Z INFO : sof.dat
2022-04-27T18:56:17.1129426Z INFO : SophosSetup_Stage2.exe
2022-04-27T18:56:17.2692723Z INFO : su-setup32.exe
2022-04-27T18:56:17.3160654Z INFO : su-setup64.exe
2022-04-27T18:56:17.3629919Z INFO : SUL.dll
2022-04-27T18:56:17.4098960Z INFO : Management Certs/sophosca1.crl
2022-04-27T18:56:17.4098960Z INFO : Management Certs/sophosca1.crt
2022-04-27T18:56:17.4255332Z INFO : Management Certs/sophosca2.crl
2022-04-27T18:56:17.4255332Z INFO : Management Certs/sophosca2.crt
2022-04-27T18:56:17.4255332Z INFO : Management Certs/sophosca3.crl
2022-04-27T18:56:17.4255332Z INFO : Management Certs/sophosca3.crt
2022-04-27T18:56:17.4255332Z INFO : Management Certs/sophosca4.crl
2022-04-27T18:56:17.4255332Z INFO : Management Certs/sophosca4.crt
2022-04-27T18:56:17.4255332Z INFO : ManifestCerts/rootca.crl
2022-04-27T18:56:17.4255332Z INFO : ManifestCerts/rootca.crt
2022-04-27T18:56:17.4255332Z INFO : ManifestCerts/rootca384.crl
2022-04-27T18:56:17.4410768Z INFO : ManifestCerts/rootca384.crt
2022-04-27T18:56:17.4410768Z INFO : Checking manifest:C:\\Program Files (x86)\\Sophos\\CloudInstaller\\extract_cache\\manifest.dat
2022-04-27T18:56:17.4723959Z INFO : Running setup.
Started C:\Program Files (x86)\Sophos\CloudInstaller\SophosSetup_Stage2.exe
2022-04-27T18:56:17.6185598Z INFO : Stage 2 command-line options:
2022-04-27T18:56:17.6185598Z INFO : ---
2022-04-27T18:56:17.6185598Z INFO : Parent PID: 9540
2022-04-27T18:56:17.6185598Z INFO : Server: mcs2-cloudstation-us-east-2.prod.hydra.sophos.com
2022-04-27T18:56:17.6185598Z INFO : Message relays: --
2022-04-27T18:56:17.6185598Z INFO : Suppressing feedback: 0
2022-04-27T18:56:17.6185598Z INFO : Dump feedback to disk: 0
2022-04-27T18:56:17.6185598Z INFO : Register only: 0
2022-04-27T18:56:17.6185598Z INFO : Trail logging: 0
2022-04-27T18:56:17.6185598Z INFO : Command-line logging: 0
2022-04-27T18:56:17.6185598Z INFO : Bypassing competitor removal: 0
2022-04-27T18:56:17.6185598Z INFO : CRT catalog: --
2022-04-27T18:56:17.6185598Z INFO : Language: --
2022-04-27T18:56:17.6185598Z INFO : Log files: C:\\ProgramData\\Sophos\\CloudInstaller\\Logs\\SophosCloudInstaller_20220427_185615.log
2022-04-27T18:56:17.6185598Z INFO : Group: --
2022-04-27T18:56:17.6185598Z INFO : Quiet: 0
2022-04-27T18:56:17.6185598Z INFO : Virtual appliance: 0
2022-04-27T18:56:17.6185598Z INFO : Proxy address: --
2022-04-27T18:56:17.6185598Z INFO : Proxy user: --
2022-04-27T18:56:17.6185598Z INFO : Overriding computer name: --
2022-04-27T18:56:17.6185598Z INFO : Overriding computer description: --
2022-04-27T18:56:17.6185598Z INFO : Overriding domain: --
2022-04-27T18:56:17.6185598Z INFO : Disable proxy detection: 0
2022-04-27T18:56:17.6185598Z INFO : Customer Token Specified: 9a9e484c-37ae-4479-bf49-9364e1bf3625
2022-04-27T18:56:17.6185598Z INFO : Products: all
2022-04-27T18:56:17.6185598Z INFO : Pipe write handle: 2024
2022-04-27T18:56:17.6185598Z INFO : MCS Certificates Folder: 0
2022-04-27T18:56:17.6185598Z INFO : MCS Customer Id: b6ad86d4-3b8e-e4ec-c914-3165b6744bc4
2022-04-27T18:56:17.6185598Z INFO : User Id: --
2022-04-27T18:56:17.6185598Z INFO : Local install source: --
2022-04-27T18:56:17.6185598Z INFO : Name of SRV domain: --
2022-04-27T18:56:17.6185598Z INFO : Partner Id: --
2022-04-27T18:56:17.6185598Z INFO : Customer Estate Id: --
2022-04-27T18:56:17.6185598Z INFO : Invoked as part of SEC migration: 0
2022-04-27T18:56:17.6185598Z INFO : ---
2022-04-27T18:56:17.6355990Z INFO : User name: admin
2022-04-27T18:56:17.6355990Z INFO : GetUserNameEx/NameDnsDomain: The user name is not available in the specified format. Assuming non-Domain computer.
2022-04-27T18:56:17.6381833Z INFO : User profile loaded
2022-04-27T18:56:17.6381833Z INFO : Model::server value changed to: mcs2-cloudstation-us-east-2.prod.hydra.sophos.com
2022-04-27T18:56:17.6381833Z INFO : Model::messageRelays value changed to be size: 0
2022-04-27T18:56:17.6381833Z INFO : Model::group value changed to: 
2022-04-27T18:56:17.6381833Z INFO : Model::parentPid value changed to: 9540
2022-04-27T18:56:17.6381833Z INFO : Model::products changed to: all
2022-04-27T18:56:17.6381833Z INFO : Model::customer token value changed to: 9a9e484c-37ae-4479-bf49-9364e1bf3625
2022-04-27T18:56:17.6381833Z INFO : MCS Crts: C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca1.crt,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca2.crt,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca3.crt,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca4.crt
2022-04-27T18:56:17.6381833Z INFO : MCS CRLs: C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca1.crl,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca2.crl,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca3.crl,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca4.crl
2022-04-27T18:56:17.6381833Z INFO : Model:: MCS customer id value changed to: b6ad86d4-3b8e-e4ec-c914-3165b6744bc4
2022-04-27T18:56:17.6381833Z INFO : Sophos Endpoint Defense is not installed
2022-04-27T18:56:17.6381833Z INFO : Not tamper-protected by SED
2022-04-27T18:56:17.6381833Z INFO : detectedMsiInstalledMcs.installed: 0
2022-04-27T18:56:17.6381833Z INFO : Not migrating from SEC endpoint.
2022-04-27T18:56:17.6381833Z INFO : Beginning command definition.
2022-04-27T18:56:17.6381833Z INFO : Adding command to remove Sophos 'Image File Execution Options' keys.
2022-04-27T18:56:17.6381833Z INFO : Adding command to wait for SAU update to complete.
2022-04-27T18:56:17.6381833Z INFO : Adding competitor detection command.
2022-04-27T18:56:17.6381833Z INFO : Adding command to register with Sophos cloud.
2022-04-27T18:56:17.6381833Z INFO : Adding command to download product suite.
2022-04-27T18:56:17.6381833Z INFO : Adding command to uninstall existing products.
2022-04-27T18:56:17.6381833Z INFO : Adding command to remove existing installation of Sophos AutoUpdate
2022-04-27T18:56:17.6381833Z INFO : Adding command to allow tamper protected reinstalls.
2022-04-27T18:56:17.6381833Z INFO : Adding commands to uninstall remaining existing products.
2022-04-27T18:56:17.6381833Z INFO : Adding command to remove existing installation of Sophos System Protection
2022-04-27T18:56:17.6381833Z INFO : Adding command to remove existing installation of Sophos Heartbeat
2022-04-27T18:56:17.6381833Z INFO : Adding command to remove existing installation of Sophos Network Access Control
2022-04-27T18:56:17.6381833Z INFO : Adding command to remove existing installation of Sophos Client Firewall
2022-04-27T18:56:17.6381833Z INFO : Adding command to remove existing installation of Sophos Patch
2022-04-27T18:56:17.6381833Z INFO : Adding command to remove existing installation of Sophos Clean
2022-04-27T18:56:17.6381833Z INFO : Adding command to retrieve policy.
2022-04-27T18:56:17.6381833Z INFO : Adding command to prepare for installation.
2022-04-27T18:56:17.6381833Z INFO : Adding command to install Sophos agent.
2022-04-27T18:56:17.6381833Z INFO : Command definition complete.
2022-04-27T18:56:17.6381833Z INFO : Stage 1 version:1.9.100.0
2022-04-27T18:56:17.6381833Z INFO : Stage 2 version:1.13.270.0
2022-04-27T18:56:17.6381833Z INFO : OS version: 10.0.19042.
2022-04-27T18:56:17.6381833Z INFO : Service pack: 0.0.
2022-04-27T18:56:17.6381833Z INFO : System Language: 1033.
2022-04-27T18:56:17.6381833Z INFO : User Language: 1033.
2022-04-27T18:56:17.6381833Z INFO : 64 bit: yes.
2022-04-27T18:56:17.6381833Z INFO : FindMainWindow: pid=9540
2022-04-27T18:56:17.6381833Z INFO : Window is main control window of process
2022-04-27T18:56:17.6381833Z INFO : ::EnumWindows stopped early; window found
2022-04-27T18:56:17.6381833Z INFO : _bestHandle=00090388
2022-04-27T18:56:18.0019947Z INFO : Running System Property Check: VerifyTrust ...
2022-04-27T18:56:18.0175331Z INFO : System Property Check: VerifyTrust - PASSED
2022-04-27T18:56:18.0801565Z INFO : Running System Property Check: HostnameLength ...
2022-04-27T18:56:18.0801565Z INFO : Initialized Winsock subsystem
2022-04-27T18:56:18.0801565Z INFO : Valid hostname length
2022-04-27T18:56:18.0801565Z INFO : System Property Check: HostnameLength - PASSED
2022-04-27T18:56:18.1521099Z INFO : Running System Property Check: GroupNameLength ...
2022-04-27T18:56:18.1521099Z INFO : System Property Check: GroupNameLength - PASSED
2022-04-27T18:56:18.2146819Z INFO : Running System Property Check: IsAdministrator ...
2022-04-27T18:56:18.2146819Z INFO : System Property Check: IsAdministrator - PASSED
2022-04-27T18:56:18.2771657Z INFO : Running System Property Check: JunctionPointsCheck ...
2022-04-27T18:56:18.2771657Z INFO : Scanned 78 Sophos paths for junction points
2022-04-27T18:56:18.2771657Z INFO : System Property Check: JunctionPointsCheck - PASSED
2022-04-27T18:56:18.3402190Z INFO : Running System Property Check: PendingReboots ...
2022-04-27T18:56:18.3412689Z INFO : System Property Check: PendingReboots - PASSED
2022-04-27T18:56:18.4038399Z INFO : Running System Property Check: PrimaryDriveSpace ...
2022-04-27T18:56:18.4038399Z INFO : Enough space: 204373 Mb
2022-04-27T18:56:18.4038399Z INFO : System Property Check: PrimaryDriveSpace - PASSED
2022-04-27T18:56:18.4663501Z INFO : Running System Property Check: MsXml ...
2022-04-27T18:56:18.4663501Z INFO : System Property Check: MsXml - PASSED
2022-04-27T18:56:18.5288315Z INFO : Running System Property Check: NotFirewall ...
2022-04-27T18:56:18.5288315Z INFO : System Property Check: NotFirewall - PASSED
2022-04-27T18:56:18.5912841Z INFO : Running System Property Check: NotHitmanProAlertIncompatible ...
2022-04-27T18:56:18.5912841Z INFO : No HitmanPro.Alert Installed
2022-04-27T18:56:18.5912841Z INFO : System Property Check: NotHitmanProAlertIncompatible - PASSED
2022-04-27T18:56:18.6537870Z INFO : Running System Property Check: NotInvincea ...
2022-04-27T18:56:18.6537870Z INFO : System Property Check: NotInvincea - PASSED
2022-04-27T18:56:18.7162817Z INFO : Running System Property Check: NotMessageRelay ...
2022-04-27T18:56:18.7162817Z INFO : RMS is not installed on the endpoint
2022-04-27T18:56:18.7162817Z INFO : System Property Check: NotMessageRelay - PASSED
2022-04-27T18:56:18.7788503Z INFO : Running System Property Check: NotNac ...
2022-04-27T18:56:18.7788503Z INFO : System Property Check: NotNac - PASSED
2022-04-27T18:56:18.8413738Z INFO : Running System Property Check: NotPatch ...
2022-04-27T18:56:18.8413738Z INFO : System Property Check: NotPatch - PASSED
2022-04-27T18:56:18.9039267Z INFO : Running System Property Check: NotPureMessageDomino ...
2022-04-27T18:56:18.9039267Z INFO : System Property Check: NotPureMessageDomino - PASSED
2022-04-27T18:56:18.9663981Z INFO : Running System Property Check: NotPureMessageExchangeWithAntiSpam ...
2022-04-27T18:56:18.9663981Z INFO : System Property Check: NotPureMessageExchangeWithAntiSpam - PASSED
2022-04-27T18:56:19.0289140Z INFO : Running System Property Check: NotSharePoint ...
2022-04-27T18:56:19.0289140Z INFO : System Property Check: NotSharePoint - PASSED
2022-04-27T18:56:19.0914030Z INFO : Running System Property Check: NotSecServer ...
2022-04-27T18:56:19.0914030Z INFO : System Property Check: NotSecServer - PASSED
2022-04-27T18:56:19.1538993Z INFO : Running System Property Check: NotSum ...
2022-04-27T18:56:19.1538993Z INFO : System Property Check: NotSum - PASSED
2022-04-27T18:56:19.2163996Z INFO : Running System Property Check: NotBlockedByTamperProtection ...
2022-04-27T18:56:19.2163996Z INFO : Not tamper protected
2022-04-27T18:56:19.2163996Z INFO : System Property Check: NotBlockedByTamperProtection - PASSED
2022-04-27T18:56:19.2789090Z INFO : Running System Property Check: RAMSize ...
2022-04-27T18:56:19.2789090Z INFO : System Property Check: RAMSize - PASSED
2022-04-27T18:56:19.3413986Z INFO : Running System Property Check: SupportedArchitecture ...
2022-04-27T18:56:19.3413986Z INFO : Running on x64
2022-04-27T18:56:19.3413986Z INFO : System Property Check: SupportedArchitecture - PASSED
2022-04-27T18:56:19.4038877Z INFO : Running System Property Check: SupportedOS ...
2022-04-27T18:56:19.4038877Z INFO : Running on workstation.
2022-04-27T18:56:19.4038877Z INFO : System Property Check: SupportedOS - PASSED
2022-04-27T18:56:19.4663943Z INFO : Running System Property Check: SupportedPatches ...
2022-04-27T18:56:19.4663943Z INFO : System Property Check: SupportedPatches - PASSED
2022-04-27T18:56:19.5258219Z INFO : Running System Property Check: ValidTempDirectory ...
2022-04-27T18:56:19.5258219Z INFO : Temp folder exists.
2022-04-27T18:56:19.5258219Z INFO : System Property Check: ValidTempDirectory - PASSED
2022-04-27T18:56:19.5883023Z INFO : Running System Property Check: ValidLocalInstallSourceDirectory ...
2022-04-27T18:56:19.5883023Z INFO : No local install source folder to validate.
2022-04-27T18:56:19.5883023Z INFO : System Property Check: ValidLocalInstallSourceDirectory - PASSED
2022-04-27T18:56:19.6508240Z INFO : Running System Property Check: ValidServer ...
2022-04-27T18:56:19.6508240Z INFO : System Property Check: ValidServer - PASSED
2022-04-27T18:56:19.7133952Z INFO : Running System Property Check: ValidDeploymentInfo ...
2022-04-27T18:56:19.7144170Z INFO : Current Time: 2022-04-27T18:56:19.714000
2022-04-27T18:56:19.7172856Z INFO : This computer is part of the workgroup: WORKGROUP
2022-04-27T18:56:19.7172856Z INFO : Domain Name: WORKGROUP
2022-04-27T18:56:19.7172856Z INFO : Computer Name: DESKTOP-7D3H6UF
2022-04-27T18:56:19.7172856Z INFO : Computer Description is not available. 
2022-04-27T18:56:19.7172856Z INFO : Operating system friendly name: Windows 10 Pro 
2022-04-27T18:56:19.7172856Z INFO : Operating system for status: WIN10
2022-04-27T18:56:19.7172856Z INFO : ProductType: 48
2022-04-27T18:56:19.7172856Z INFO : Session user: DESKTOP-7D3H6UF\\admin
2022-04-27T18:56:19.7172856Z INFO : Last logged on user: DESKTOP-7D3H6UF\\admin
2022-04-27T18:56:19.7172856Z INFO : User principal name: 
2022-04-27T18:56:19.7172856Z INFO : Fully Qualified Domain Name: DESKTOP-7D3H6UF
2022-04-27T18:56:19.7172856Z INFO : Processor architecture: x64
2022-04-27T18:56:19.7172856Z INFO : OS Major Version: 10 and OS Minor Version: 0
2022-04-27T18:56:19.7172856Z INFO : Friendly OS Name: WIN10
2022-04-27T18:56:19.7172856Z INFO : Is server?: 0
2022-04-27T18:56:19.7172856Z INFO : Sending HTTP 'POST' request to: sophos/management/ep/install/deployment-info/3
2022-04-27T18:56:19.7330292Z INFO : Did not discover an URL for a PAC file
2022-04-27T18:56:19.7330292Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2022-04-27T18:56:19.7330292Z INFO : Set security protocol: 00000800
2022-04-27T18:56:19.7330292Z INFO : Opening connection to mcs2-cloudstation-us-east-2.prod.hydra.sophos.com
2022-04-27T18:56:19.7330292Z INFO : Sending request for connection confirmation through potential proxy
2022-04-27T18:56:19.7330292Z INFO : Request content size: 0
2022-04-27T18:56:19.9109290Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-04-27T18:56:19.9109290Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-04-27T18:56:19.9266249Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-04-27T18:56:19.9266249Z INFO : Certificate check succeeded
2022-04-27T18:56:19.9266249Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-04-27T18:56:19.9578722Z INFO : Response status code: 200
2022-04-27T18:56:19.9578722Z INFO : Response data size: 168
2022-04-27T18:56:19.9578722Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2022-04-27T18:56:19.9734294Z INFO : Request content size: 1359
2022-04-27T18:56:19.9734294Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-04-27T18:56:19.9734294Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-04-27T18:56:19.9734294Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-04-27T18:56:19.9734294Z INFO : Certificate check succeeded
2022-04-27T18:56:19.9734294Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-04-27T18:56:20.0203421Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-04-27T18:56:20.0360194Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-04-27T18:56:20.0360194Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-04-27T18:56:20.0360194Z INFO : Certificate check succeeded
2022-04-27T18:56:20.0360194Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-04-27T18:56:20.0360194Z INFO : Response status code: 200
2022-04-27T18:56:20.0360194Z INFO : Response data size: 213
2022-04-27T18:56:20.0360194Z INFO : Parsing message received for deployment token: {"registrationToken":"704e0399bfd289eb20ecda4b78c5425018c69c709cc6c516305f28ba3819f8b5","dciFileName":"833fc0a0a01dbf9373a96f04f0beb4d9","products":[{"product":"INTERCEPT_ADVANCED","supported":true,"reasons":[]}]}
2022-04-27T18:56:20.0360194Z INFO : Model::token value changed to: 704e0399bfd289eb20ecda4b78c5425018c69c709cc6c516305f28ba3819f8b5
2022-04-27T18:56:20.0360194Z INFO : Licenses available: INTERCEPT_ADVANCED 
2022-04-27T18:56:20.1156413Z INFO : Running System Property Check: InstallationInProgress ...
2022-04-27T18:56:20.1156413Z INFO : System Property Check: InstallationInProgress - PASSED
2022-04-27T18:56:20.1781516Z INFO : Running System Property Check: SafeGuardEncryption ...
2022-04-27T18:56:20.1781516Z INFO : Entered installedProductCode, upgradeCode={BA2F47D3-1C17-40E7-8DE7-1CD733442B6C}
2022-04-27T18:56:20.1781516Z INFO : Product is not installed
2022-04-27T18:56:20.1781516Z INFO : licensesContainFeature(DEVICE_ENCRYPTION): false
2022-04-27T18:56:20.1781516Z INFO : System Property Check: SafeGuardEncryption - PASSED
2022-04-27T18:56:22.6567966Z INFO : Starting installation process.
2022-04-27T18:56:22.6680750Z INFO : About to execute command: CleanSophosIfeoKeysCommand
2022-04-27T18:56:22.6680750Z INFO : Command 'CleanSophosIfeoKeysCommand' completed with success with reboot code '0' and error message ''.
2022-04-27T18:56:22.6680750Z INFO : About to execute command: WaitForSauUpdateCommand
2022-04-27T18:56:22.6680750Z INFO : SAU update is not in progress
2022-04-27T18:56:22.6837285Z INFO : Command 'WaitForSauUpdateCommand' completed with success with reboot code '0' and error message ''.
2022-04-27T18:56:22.6837285Z INFO : About to execute command: CompetitorDetector
2022-04-27T18:56:22.6962684Z INFO : Command 'CompetitorDetector' completed with success with reboot code '0' and error message ''.
2022-04-27T18:56:22.6962684Z INFO : About to execute command: Register
2022-04-27T18:56:22.6962684Z INFO : Ensuring any MCS client service is stopped to prevent race for policy retrieval
2022-04-27T18:56:22.6962684Z INFO : Sending HTTP 'POST' request to: sophos/management/ep/install/register
2022-04-27T18:56:22.6962684Z INFO : Did not discover an URL for a PAC file
2022-04-27T18:56:22.6962684Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2022-04-27T18:56:22.6962684Z INFO : Set security protocol: 00000800
2022-04-27T18:56:22.6962684Z INFO : Opening connection to mcs2-cloudstation-us-east-2.prod.hydra.sophos.com
2022-04-27T18:56:22.6962684Z INFO : Sending request for connection confirmation through potential proxy
2022-04-27T18:56:22.7027547Z INFO : Request content size: 0
2022-04-27T18:56:22.7027547Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-04-27T18:56:22.7027547Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-04-27T18:56:22.7027547Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-04-27T18:56:22.7027547Z INFO : Certificate check succeeded
2022-04-27T18:56:22.7027547Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-04-27T18:56:22.7341331Z INFO : Response status code: 200
2022-04-27T18:56:22.7496389Z INFO : Response data size: 168
2022-04-27T18:56:22.7496389Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2022-04-27T18:56:22.7496389Z INFO : Request content size: 1359
2022-04-27T18:56:22.7496389Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-04-27T18:56:22.7496389Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-04-27T18:56:22.7496389Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-04-27T18:56:22.7496389Z INFO : Certificate check succeeded
2022-04-27T18:56:22.7496389Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-04-27T18:56:22.9544302Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-04-27T18:56:22.9544302Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-04-27T18:56:22.9544302Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-04-27T18:56:22.9544302Z INFO : Certificate check succeeded
2022-04-27T18:56:22.9544302Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-04-27T18:56:22.9544302Z INFO : Response status code: 200
2022-04-27T18:56:22.9544302Z INFO : Response data size: 72
2022-04-27T18:56:22.9544302Z INFO : Retrieved endpoint id: 9a3e450a-3611-d445-49af-e4625adf05d6
2022-04-27T18:56:23.9738398Z INFO : Sending HTTP 'GET' request to: sophos/management/ep/install/flags/endpoint/9a3e450a-3611-d445-49af-e4625adf05d6
2022-04-27T18:56:23.9738398Z INFO : Request content size: 0
2022-04-27T18:56:23.9738398Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-04-27T18:56:23.9738398Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-04-27T18:56:23.9738398Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-04-27T18:56:23.9893177Z INFO : Certificate check succeeded
2022-04-27T18:56:23.9893177Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-04-27T18:56:24.0363230Z INFO : Response status code: 200
2022-04-27T18:56:24.0363230Z INFO : Response data size: 2792
2022-04-27T18:56:24.0363230Z INFO : Loaded 77 endpoint flags
2022-04-27T18:56:24.0363230Z INFO : Using SDDS3: Enabled in Central AND SED is not installed
2022-04-27T18:56:24.0363230Z INFO : Setting sdds3 download to: true
2022-04-27T18:56:24.0363230Z INFO : Sending HTTP 'PUT' request to: sophos/management/ep/install/statuses/endpoint/9a3e450a-3611-d445-49af-e4625adf05d6
2022-04-27T18:56:24.0363230Z INFO : Request content size: 990
2022-04-27T18:56:24.0518633Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-04-27T18:56:24.0518633Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-04-27T18:56:24.0518633Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-04-27T18:56:24.0518633Z INFO : Certificate check succeeded
2022-04-27T18:56:24.0518633Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-04-27T18:56:24.1456312Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-04-27T18:56:24.1456312Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-04-27T18:56:24.1456312Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-04-27T18:56:24.1456312Z INFO : Certificate check succeeded
2022-04-27T18:56:24.1456312Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-04-27T18:56:24.1456312Z INFO : Response status code: 200
2022-04-27T18:56:24.1611971Z INFO : Response data size: 0
2022-04-27T18:56:24.1611971Z INFO : Attempt to retrieve policy.
2022-04-27T18:56:24.1611971Z INFO : Sending HTTP 'GET' request to: sophos/management/ep/install/commands/applications/APPSPROXY;ALC/endpoint/9a3e450a-3611-d445-49af-e4625adf05d6
2022-04-27T18:56:24.1611971Z INFO : Request content size: 0
2022-04-27T18:56:24.1611971Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-04-27T18:56:24.1611971Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-04-27T18:56:24.1611971Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-04-27T18:56:24.1611971Z INFO : Certificate check succeeded
2022-04-27T18:56:24.1611971Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-04-27T18:56:24.2082120Z INFO : Response status code: 200
2022-04-27T18:56:24.2082120Z INFO : Response data size: 790
2022-04-27T18:56:24.2082120Z INFO : Successfully retrieved policy with policyId='e0b4693cb23796ab8a55cee37b1409784d4e97bff788ef66c1a0c204334d1318'.
2022-04-27T18:56:24.2082120Z INFO : Sending HTTP 'DELETE' request to: sophos/management/ep/install/commands/endpoint/9a3e450a-3611-d445-49af-e4625adf05d6/25
2022-04-27T18:56:24.2082120Z INFO : Request content size: 0
2022-04-27T18:56:24.2082120Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-04-27T18:56:24.2082120Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-04-27T18:56:24.2082120Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-04-27T18:56:24.2082120Z INFO : Certificate check succeeded
2022-04-27T18:56:24.2237234Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-04-27T18:56:24.2550993Z INFO : Response status code: 200
2022-04-27T18:56:24.2706530Z INFO : Response data size: 0
2022-04-27T18:56:24.2706530Z INFO : Sending HTTP 'GET' request to: sophos/management/ep/install/policy/application/ALC/e0b4693cb23796ab8a55cee37b1409784d4e97bff788ef66c1a0c204334d1318
2022-04-27T18:56:24.2706530Z INFO : Request content size: 0
2022-04-27T18:56:24.2706530Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-04-27T18:56:24.2706530Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-04-27T18:56:24.2706530Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-04-27T18:56:24.2706530Z INFO : Certificate check succeeded
2022-04-27T18:56:24.2862376Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-04-27T18:56:24.3956966Z INFO : Response status code: 200
2022-04-27T18:56:24.3956966Z INFO : Response data size: 2810
2022-04-27T18:56:24.3956966Z INFO : Assume obfuscated SAU password
2022-04-27T18:56:24.5049366Z INFO : Updating subscription created with id: Base, rigidname: WindowsCloudNextGen, baseversion: 11, tag: RECOMMENDED, fixedversion: 
2022-04-27T18:56:24.5049366Z INFO : Updating subscription created with id: Clean, rigidname: WindowsCloudClean, baseversion: 1, tag: RECOMMENDED, fixedversion: 
2022-04-27T18:56:24.5049366Z INFO : Updating subscription created with id: CloudAV, rigidname: WindowsCloudAV, baseversion: 11, tag: RECOMMENDED, fixedversion: 
2022-04-27T18:56:24.5049366Z INFO : Updating subscription created with id: HitmanProAlert, rigidname: WindowsCloudHitmanProAlert, baseversion: 1, tag: RECOMMENDED, fixedversion: 
2022-04-27T18:56:24.5049366Z INFO : Features: APPCNTRL
2022-04-27T18:56:24.5049366Z INFO : Features: AV
2022-04-27T18:56:24.5049366Z INFO : Features: CLEAN
2022-04-27T18:56:24.5049366Z INFO : Features: CORE
2022-04-27T18:56:24.5049366Z INFO : Features: DLP
2022-04-27T18:56:24.5049366Z INFO : Features: DVCCNTRL
2022-04-27T18:56:24.5049366Z INFO : Features: EFW
2022-04-27T18:56:24.5049366Z INFO : Features: HBT
2022-04-27T18:56:24.5049366Z INFO : Features: NTP
2022-04-27T18:56:24.5049366Z INFO : Features: SAV
2022-04-27T18:56:24.5049366Z INFO : Features: SDU
2022-04-27T18:56:24.5049366Z INFO : Features: WEBCNTRL
2022-04-27T18:56:24.5049366Z INFO : Features: XPD
2022-04-27T18:56:24.5049366Z INFO : Setting https download to: true
2022-04-27T18:56:24.5049366Z INFO : Updating  credentials created with username: EO85YWIF8Q
2022-04-27T18:56:24.5049366Z INFO : Sending HTTP 'POST' request to: sophos/management/ep/install/authenticate/endpoint/9a3e450a-3611-d445-49af-e4625adf05d6/role/endpoint
2022-04-27T18:56:24.5205652Z INFO : Request content size: 0
2022-04-27T18:56:24.5205652Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-04-27T18:56:24.5205652Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-04-27T18:56:24.5205652Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-04-27T18:56:24.5205652Z INFO : Certificate check succeeded
2022-04-27T18:56:24.5205652Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-04-27T18:56:24.7199517Z INFO : Response status code: 200
2022-04-27T18:56:24.7355326Z INFO : Response data size: 958
2022-04-27T18:56:24.7355326Z INFO : Retrieved mcs auth: tenant_id=6bda684d-b3e8-4ece-9c41-13566b47b44c device_id=a9e354a0-6311-4d54-94fa-4e26a5fd506d
2022-04-27T18:56:24.7355326Z INFO : Restarting MCS Client service if stopped
2022-04-27T18:56:24.7355326Z INFO : Command 'Register' completed with success with reboot code '0' and error message ''.
2022-04-27T18:56:24.7355326Z INFO : About to execute command: Download
2022-04-27T18:56:24.7355326Z INFO : Update Cache Cert Path folder: C:\\ProgramData\\Sophos\\Certificates\\AutoUpdate\\Cache
2022-04-27T18:56:24.7355326Z INFO : About to create directory: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\data\\repo
2022-04-27T18:56:24.7355326Z INFO : Created directory: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\data\\repo
2022-04-27T18:56:24.7355326Z INFO : About to set security DACL on: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\data
2022-04-27T18:56:24.7355326Z INFO : Set security DACL on: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\data
2022-04-27T18:56:24.7355326Z INFO : About to create directory: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded
2022-04-27T18:56:24.7355326Z INFO : Created directory: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded
2022-04-27T18:56:24.7355326Z INFO : About to set security DACL on: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded
2022-04-27T18:56:24.7355326Z INFO : Set security DACL on: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded
2022-04-27T18:56:24.7510754Z INFO : About to create directory: C:\\ProgramData\\Sophos\\Certificates\\AutoUpdate\\Cache
2022-04-27T18:56:24.7510754Z INFO : Created directory: C:\\ProgramData\\Sophos\\Certificates\\AutoUpdate\\Cache
2022-04-27T18:56:24.7510754Z INFO : About to set security DACL on: C:\\ProgramData\\Sophos\\Certificates\\AutoUpdate\\Cache
2022-04-27T18:56:24.7510754Z INFO : Set security DACL on: C:\\ProgramData\\Sophos\\Certificates\\AutoUpdate\\Cache
2022-04-27T18:56:24.7510754Z INFO : CRT required: adding 'CRT' feature
2022-04-27T18:56:24.7510754Z INFO : No manually configured proxy
2022-04-27T18:56:24.7510754Z INFO : WinHttp default proxy not set
2022-04-27T18:56:24.7510754Z INFO : WinHttp discovered proxies not found
2022-04-27T18:56:24.7510754Z INFO : Trying update service url https://sus.sophosupd.com/v3/6bda684d-b3e8-4ece-9c41-13566b47b44c/a9e354a0-6311-4d54-94fa-4e26a5fd506d with proxy: <direct; no proxy>
2022-04-27T18:56:25.2490817Z INFO : 403 from https://sus.sophosupd.com/v3/6bda684d-b3e8-4ece-9c41-13566b47b44c/a9e354a0-6311-4d54-94fa-4e26a5fd506d with proxy: <direct; no proxy>
2022-04-27T18:56:25.5147338Z INFO : Trying update service url https://sus.sophosupd.com/v3/6bda684d-b3e8-4ece-9c41-13566b47b44c/a9e354a0-6311-4d54-94fa-4e26a5fd506d with proxy: <direct; no proxy> (try 2 of 5)
2022-04-27T18:56:25.6395859Z INFO : 403 from https://sus.sophosupd.com/v3/6bda684d-b3e8-4ece-9c41-13566b47b44c/a9e354a0-6311-4d54-94fa-4e26a5fd506d with proxy: <direct; no proxy>
2022-04-27T18:56:26.6537168Z INFO : Trying update service url https://sus.sophosupd.com/v3/6bda684d-b3e8-4ece-9c41-13566b47b44c/a9e354a0-6311-4d54-94fa-4e26a5fd506d with proxy: <direct; no proxy> (try 3 of 5)
2022-04-27T18:56:26.7786290Z INFO : 403 from https://sus.sophosupd.com/v3/6bda684d-b3e8-4ece-9c41-13566b47b44c/a9e354a0-6311-4d54-94fa-4e26a5fd506d with proxy: <direct; no proxy>
2022-04-27T18:56:31.7921669Z INFO : Trying update service url https://sus.sophosupd.com/v3/6bda684d-b3e8-4ece-9c41-13566b47b44c/a9e354a0-6311-4d54-94fa-4e26a5fd506d with proxy: <direct; no proxy> (try 4 of 5)
2022-04-27T18:56:31.9015671Z INFO : 403 from https://sus.sophosupd.com/v3/6bda684d-b3e8-4ece-9c41-13566b47b44c/a9e354a0-6311-4d54-94fa-4e26a5fd506d with proxy: <direct; no proxy>
2022-04-27T18:57:01.9192397Z INFO : Trying update service url https://sus.sophosupd.com/v3/6bda684d-b3e8-4ece-9c41-13566b47b44c/a9e354a0-6311-4d54-94fa-4e26a5fd506d with proxy: <direct; no proxy> (try 5 of 5)
2022-04-27T18:57:02.1379892Z INFO : 403 from https://sus.sophosupd.com/v3/6bda684d-b3e8-4ece-9c41-13566b47b44c/a9e354a0-6311-4d54-94fa-4e26a5fd506d with proxy: <direct; no proxy>
2022-04-27T18:57:02.1379892Z ERROR : Error: No reachable update service locations
2022-04-27T18:57:02.1379892Z ERROR : DownloadCommand::onRun() failed with std::exception: SDDS3 sync failed
2022-04-27T18:57:02.1379892Z INFO : Command 'Download' completed with failure with reboot code '0' and error message 'Could not download software'.
2022-04-27T18:57:02.1379892Z ERROR : Installation failed.
2022-04-27T18:57:02.1379892Z INFO : Sending HTTP 'POST' request to: sophos/management/ep/install/events/endpoint/9a3e450a-3611-d445-49af-e4625adf05d6
2022-04-27T18:57:02.1534999Z INFO : Did not discover an URL for a PAC file
2022-04-27T18:57:02.1534999Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2022-04-27T18:57:02.1534999Z INFO : Set security protocol: 00000800
2022-04-27T18:57:02.1534999Z INFO : Opening connection to mcs2-cloudstation-us-east-2.prod.hydra.sophos.com
2022-04-27T18:57:02.1534999Z INFO : Sending request for connection confirmation through potential proxy
2022-04-27T18:57:02.1534999Z INFO : Request content size: 0
2022-04-27T18:57:02.1534999Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-04-27T18:57:02.1534999Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-04-27T18:57:02.1534999Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-04-27T18:57:02.1534999Z INFO : Certificate check succeeded
2022-04-27T18:57:02.1534999Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-04-27T18:57:02.1971330Z INFO : Response status code: 200
2022-04-27T18:57:02.1971330Z INFO : Response data size: 168
2022-04-27T18:57:02.2128581Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2022-04-27T18:57:02.2128581Z INFO : Request content size: 973
2022-04-27T18:57:02.2128581Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-04-27T18:57:02.2128581Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-04-27T18:57:02.2128581Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-04-27T18:57:02.2128581Z INFO : Certificate check succeeded
2022-04-27T18:57:02.2128581Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-04-27T18:57:02.3379101Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-04-27T18:57:02.3534532Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-04-27T18:57:02.3534532Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-04-27T18:57:02.3534532Z INFO : Certificate check succeeded
2022-04-27T18:57:02.3534532Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-04-27T18:57:02.3534532Z INFO : Response status code: 200
2022-04-27T18:57:02.3534532Z INFO : Response data size: 0
2022-04-27T18:57:14.4368050Z INFO : Gathering diagnostics
2022-04-27T18:57:14.4589072Z INFO : Sending HTTP 'PUT' request to: prod/e6c836e4-f37c-5451-b5ef-1e08fef76586-2022-04-27T18:57:14Z.tar.gz
2022-04-27T18:57:14.4589072Z INFO : Did not discover an URL for a PAC file
2022-04-27T18:57:14.4589072Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2022-04-27T18:57:14.4589072Z INFO : Set security protocol: 00000800
2022-04-27T18:57:14.4589072Z INFO : Opening connection to installer1.sophosupd.com
2022-04-27T18:57:14.4589072Z INFO : Request content size: 6607
2022-04-27T18:57:14.7142956Z INFO : Sending request
2022-04-27T18:57:14.7142956Z INFO : Request sent
2022-04-27T18:57:15.0907425Z INFO : Sending request
2022-04-27T18:57:15.1062470Z INFO : Request sent
2022-04-27T18:57:15.1062470Z INFO : Response status code: 200
2022-04-27T18:57:15.1062470Z INFO : Response data size: 0
2022-04-27T18:57:15.1062470Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2022-04-27T18:57:15.1062470Z INFO : HTTP response for diagnostics upload: 
2022-04-27T18:57:15.1267902Z INFO : Data folder: C:\\ProgramData\\Sophos\\AutoUpdate\\data
2022-04-27T18:57:15.1267902Z INFO : Sending HTTP 'PUT' request to: prod/2022-04-27T18:57:15Z-2022-04-27T18:57:15Z-e6c836e4-f37c-5451-b5ef-1e08fef76586.json
2022-04-27T18:57:15.1267902Z INFO : Did not discover an URL for a PAC file
2022-04-27T18:57:15.1267902Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2022-04-27T18:57:15.1267902Z INFO : Set security protocol: 00000800
2022-04-27T18:57:15.1267902Z INFO : Opening connection to t1.sophosupd.com
2022-04-27T18:57:15.1267902Z INFO : Request content size: 3907
2022-04-27T18:57:15.2231433Z INFO : Sending request
2022-04-27T18:57:15.2231433Z INFO : Request sent
2022-04-27T18:57:15.5999468Z INFO : Sending request
2022-04-27T18:57:15.6154367Z INFO : Request sent
2022-04-27T18:57:15.6154367Z INFO : Response status code: 200
2022-04-27T18:57:15.6154367Z INFO : Response data size: 0
2022-04-27T18:57:15.6154367Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2022-04-27T18:57:15.6154367Z INFO : Telemetry Response: 
2022-04-27T18:57:15.6154367Z INFO : User profile unloaded
2022-04-27T18:57:15.6341414Z INFO : Cleaning up extracted files
2022-04-27T18:57:15.6453831Z ERROR : Exception: Setup program failed with code: 1