Thread Info
  • State Verified Answer
  • +1 person also asked this people also asked this
  • Locked Locked
  • Replies 1 reply
  • Subscribers 13 subscribers
  • Views 2282 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Remove System Extension off of Macs using Jamf Pro

Joey Byboth

Hi, I know this is a known issue but I'd thought I'd reach out anyway. I need to remove Sophos off of a lot of Mac computers, including the system extensions. (They seem to be causing performance issues). I cannot ask users to disable SIP and run a bunch of Terminal commands.

Is there a known Jamf solution for this? 



This thread was automatically locked due to age.
  • +1

    Hi Joey,

    Thanks for reaching out to the Sophos Community Forum. 

    You should not be required to remove the extensions manually, this will occur automatically when you uninstall Sophos Endpoint from the MacOS device. You can use the following steps to trigger the uninstall silently via Terminal. 

    Managed by Sophos Central

    1. Open Terminal and run the command cd /Library/Application\ Support/Sophos/saas/Installer.app/Contents/MacOS/tools/.
    2. Run the command sudo ./InstallationDeployer --remove --tamper_password <pw> where <pw> is the tamper protection password which can be found in the device information on Sophos Central. 
    Kushal Lakhan
    Team Lead, Global Community Support
    Connect with Sophos Support, get alerted, and be informed.
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  - Visit Sophos Techvids
Unfiltered HTML