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Next Gen Architecture Rollout

NetGuy

According to this post and comments made in it, these rollouts should be complete and devices should be updated fully to the new architecture, however my entire fleet still hasn't updated.  The new agent seems to be rolled out but devices still have the Sophos Anti-Virus component.  Can we get a status update on this or a method to force it.  I get tired of having to continually monitor if these changes have rolled out for months on end.



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  • 0

    We are using Controlled Updates for endpoints and servers and this update is still not showing up on our Test Computers approved for the last version released 6/16/2022.

    Is there anything we can do to make this available to our test computers without adding them to the EAP?

  • 0 in reply to stoomart

    I suggest checking the following release notes page to verify what version your OS' should have installed. You can find the correct information by using the following options through the drop-down menus on the release notes page.
    - Endpoint > Sophos Core Agent > All versions

    The 2022.1.0.78 release was put on hold, so your devices should be on 2.20.13 for now. The 2022.1.1.3  release, which replaces 2022.1.0.78, will begin on the 21st and will finish over the course of a few weeks. I suggest checking back in periodically after the 21st. 

    Kushal Lakhan
    Team Lead, Global Community Support
    Connect with Sophos Support, get alerted, and be informed.
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  • 0 in reply to Qoosh

    Thanks for the info, I will look out for the 2022.1.1.3 update.

    Our Win10 x64 Test computers are still running 2.20.11 which was released in Feb. 2022:




    Note, the only mention of SDDS3 in the AU/MCS logs is from McsClient.log:  "sdds3.ready":false

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  • 0 in reply to Qoosh

    Thanks for the info, I will look out for the 2022.1.1.3 update.

    Our Win10 x64 Test computers are still running 2.20.11 which was released in Feb. 2022:




    Note, the only mention of SDDS3 in the AU/MCS logs is from McsClient.log:  "sdds3.ready":false

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