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Autorenewal for Intercept X for Server?

JC12X

Hello, 

I was wondering about what the process is like for when a license expires. I currently have 16 machines using Intercept X for Servers, and they're due for expiry soon. 

Please see the screenshot below: 

Sorry for being pedantic, but I am assuming that the license would expire at the end of April 9th @ 11.59pm and renew at April 10 @ 12.00am? Otherwise in the case that it would end at the start of April 9th, then there would be a full day before April 10th - where my machines would be at risk. Is this the case?

Also, would I have to do anything to the machines in light of the license renewal, or would I just be able to leave it be? 

Cheers guys! Sorry if it's a dumb question. 



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  • +1

    Hi JC12X,

    Thanks for reaching out to the Sophos Community Forum. This is a question we hear in Sophos Support quite commonly so the answers will help others who wonder about this as well.

    You will not need to do anything manually for the new license to come into effect. Your understanding quoted below is correct.

    JC12X said:
    the license would expire at the end of April 9th @ 11.59pm and renew at April 10 @ 12.00am

    We also have a 10 day grace period for updating after license expiry to account for situations where a renewal is not done immediately. 

    Kushal Lakhan
    Team Lead, Global Community Support
    Connect with Sophos Support, get alerted, and be informed.
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  - Visit Sophos Techvids
Reply
  • +1

    Hi JC12X,

    Thanks for reaching out to the Sophos Community Forum. This is a question we hear in Sophos Support quite commonly so the answers will help others who wonder about this as well.

    You will not need to do anything manually for the new license to come into effect. Your understanding quoted below is correct.

    JC12X said:
    the license would expire at the end of April 9th @ 11.59pm and renew at April 10 @ 12.00am

    We also have a 10 day grace period for updating after license expiry to account for situations where a renewal is not done immediately. 

    Kushal Lakhan
    Team Lead, Global Community Support
    Connect with Sophos Support, get alerted, and be informed.
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  - Visit Sophos Techvids
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