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Endpoint Protection Installer - License Not Valid on Windows 7

Matthew Zebari

Hi,

I am installing the trial of Endpoint Protection for a client that has Windows 7 workstations running legacy software. I want to make them as secure as possible but I can't get the install to work. I tried on a windows 10 workstation and it worked fine. 

The error I get is

"We are unable to install the endpoint software."

"License is not valid - you are not licensed to install any products provided by this installer on this computer. Check your license usage in Sophos Central"

Thanks!



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  • +1

    Windows 7 is not supported anymore, that‘s the reason for this message. Could be worded better, though.

    Mit freundlichem Gruß, best regards from Germany,

    Philipp Rusch

    New Vision GmbH, Germany
    Sophos Silver-Partner

    If a post solves your question please use the 'Verify Answer' button.

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  • +1

    Windows 7 is not supported anymore, that‘s the reason for this message. Could be worded better, though.

    Mit freundlichem Gruß, best regards from Germany,

    Philipp Rusch

    New Vision GmbH, Germany
    Sophos Silver-Partner

    If a post solves your question please use the 'Verify Answer' button.

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