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Sophos central dashboard not loading

since yesterday afternoon, the sophos central dashboard is not loading, it attempts to load, you see some data on the left side of the screen, than it goes blank

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Tim Davidii over 2 years ago in reply to FormerMember +1 verified

Yeah Sometime clear caching, and changing the browser can solve the problem if if's just a browser issue.

0 FormerMember over 2 years ago

Hi There,

Are you logging-in as superadmin/admin?

Have you tried to login using another browser? When is the last time you're able to login?

Kindly message me directly your license number or just your account name so I can check if its still active OR if you can, call our supportline directly so we can check right away.

Regards,

Fernan Tutor
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0 GlennSen over 2 years ago in reply to FormerMember

Hope this issue has already been fixed now. if the issue still persist please don't hesitate to reach us.

Glenn ArchieSeñas (GlennSen)

Global Community Support Engineer

The New Home of Sophos Support Videos! - Visit Sophos Techvids
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+1 Tim Davidii over 2 years ago in reply to FormerMember

Yeah Sometime clear caching, and changing the browser can solve the problem if if's just a browser issue.
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