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Sophos endpoint update failed

I received an alert from Sophos for multiple customers that updates have failed and I was wondering if someone could help me with this. The alert is: Download of WindowsCloudNextGen failed from server http://dci.sophosupd.com

Here is a screenshot of the alert:

This is the same for all customers. If you need anymore information or have questions please let me know, thank you in advance!

Kind regards,

Jurre



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