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DLP Issue - Content - Unable to detect credit card information

Lena Abanes

Hi,

just a noob question. I have tried to create a DLP rule content which supposed to detect if end users try send credit card information (in AU format) via email (Outlook, windows mail)

unfortunately, it does not do what it's suppose to do. any missing information I missed or should have included/excluded? pretty much followed all the information from knowledge base.

We have Sophos Central Admin 2013-2019

 

Thanks in advance



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    Hello Lena Abanes,

    it does not do what it's supposed to do
    hard to say why or what to change without any detail - the exact rule, an example of the content that should be blocked (I assume that's the desired result), and how the content is sent (attachment format and the method used to attach it to the message). 

    Christian

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  • 0

    Hello Lena Abanes,

    it does not do what it's supposed to do
    hard to say why or what to change without any detail - the exact rule, an example of the content that should be blocked (I assume that's the desired result), and how the content is sent (attachment format and the method used to attach it to the message). 

    Christian

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