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Sophos Central Admin - Agent Communication Time ?

alper erbas

Hi,

 

I have question about agent communication time with sophos central admin. When i change some policy from central admin panel, how can i sure the agent took changed policy ? I want force it policy changing for agents manuel. 

 

There is an option for agent update and i use this button "Update Now" but last update time says still 5 hours ago. This option for firmware updates or policy update ?

 

 

Thanks,



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    Hello  

    Normally, a computer will attempt to update about 5 minutes after it has been started, and then regularly every 60 minutes.

    Update Now in Sophos Central, or on the Endpoint UI (on the machine itself) overrides the automatic intervals. If you have forced an update (via Update Now) in Central and the Last Agent Update information does not change, you would need to check the Endpoint if it is on, and is communicating with Sophos Central.

    From the endpoint, launch Sophos (double-click on the Sophos systray icon), click About, and click Update Now. It takes some time for the update to complete.

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  • 0

    Hello  

    Normally, a computer will attempt to update about 5 minutes after it has been started, and then regularly every 60 minutes.

    Update Now in Sophos Central, or on the Endpoint UI (on the machine itself) overrides the automatic intervals. If you have forced an update (via Update Now) in Central and the Last Agent Update information does not change, you would need to check the Endpoint if it is on, and is communicating with Sophos Central.

    From the endpoint, launch Sophos (double-click on the Sophos systray icon), click About, and click Update Now. It takes some time for the update to complete.

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