Hi Everyone,
After installing the following Microsoft Windows updates Sophos has received reports of computers failing to boot:
- https://support.microsoft.com/en-gb/help/4493467/windows-8-1-update-kb4493467 (Security-only update)
- https://support.microsoft.com/en-gb/help/4493446 (Monthly Rollup)
- https://support.microsoft.com/en-gb/help/4493448 (Security-only update)
- https://support.microsoft.com/en-gb/help/4493472/windows-7-update-kb4493472 (Monthly Rollup)
- https://support.microsoft.com/en-us/help/4493458 (Security-only update)
- https://support.microsoft.com/en-us/help/4493471/windows-server-2008-update-kb4493471 (Monthly Rollup)
- https://support.microsoft.com/en-gb/help/4493450 (Security-only update)
- https://support.microsoft.com/en-gb/help/4493451/windows-server-2012-update-kb4493451 (Monthly Rollup)
The issue is currently being investigated. For more updates and workaround, please follow the below KBA.
Following the Microsoft Windows 09th April update computers fail/hang on boot
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