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Cannot unintall Endpoint client - Keeps saying tamper protection is enabled

james cummings

 Hi

 

Client : Ms Surface Pro 4

Client Agent v: 10.8.1 VE3.72.1

 

I've just been charged with setting up the sophos cloud system.  On the test machines that I have installed, I've just tried to remove sophos client from one of the test pc's however it keeps saying that tamper protection is enabled.  I have been in to the sophos central admin and disabled tamper protection for the pc, waited 30 minutes and it is still saying tamper protection is enabled.

 

Any advice?  Let me know what more information you need.

 



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    I recently had this issue where sophos kept prompting for administrator and Tamper protection password to uninstall sophos and still would not uninstall sophos agent even though tamper had been disabled on Central. I also could not disable tamper on the endpoint because the GUI component that allows to disable tamper on the endpoint is missing. So I did this simple thing, logged on to my local account (not domain account) and uninstalled sophos. Smooth[:D]

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    I recently had this issue where sophos kept prompting for administrator and Tamper protection password to uninstall sophos and still would not uninstall sophos agent even though tamper had been disabled on Central. I also could not disable tamper on the endpoint because the GUI component that allows to disable tamper on the endpoint is missing. So I did this simple thing, logged on to my local account (not domain account) and uninstalled sophos. Smooth[:D]

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