Loosing Network Connection on Mac since Endpoint Version 10.0.3

  • Feature: Network connection
  • Severity: high.
  • Summary: Mac looses network connection temporary

  • Observed behavior: 

    All Mac Clients in the BigSure EAP reporting network issues since version 10.0.3 turned up. Either connected via Wifi or LAN Cable they are loosing Network sporadically. I found out that complete uninstall of Sophos Endpoint fixes this error. For example my Mac is connected to the company by a Sophos UTM SSL VPN. When calling a internal webinterface via Browser the VPN connection gets killed immediately. If you need more Information just ask. I also have generated a SDU Report on my Mac.
  • Reproduce it: calling an internal http webinterface inside our network
  • Frequency: Every time
  • Environment: macbook pro connected by wire to a LAN or Wifi behind a sophos UTM
  • Other: Nothing more
  • Supporting logs, tool output etc: there is an SDU archive and the output from systemextensionsctl is attached


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[edited by: JanBelz at 8:25 AM (GMT -8) on 15 Feb 2021]
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