What is Sophos Endpoint Self Help tool?
The Endpoint Self Help (ESH) finds, troubleshoots, and resolves issues found on Windows endpoints and servers using the Sophos Endpoint Agent.
ESH identifies issues with the underlying technologies used by the Sophos Endpoint Agent. It provides links to troubleshooting articles (like those linked below) containing error scenarios and, in most cases, step-by-step instructions to resolve issues. The listed options may vary depending on the license you have and whether the software is installed.