My Sophos Autoupdate has stopped working and I can't get it back. I'm using the free version (v.9) for Mac OS 10.6.8. The autoupdate icon in the top toolbar disappeared. Unable to find any way to restore it, I uninstalled Sophos AntiVirus, downloaded the package and re-installed. The icon has appeared, but it is grayed out. When I click on it, I see (grayed out) "AutoUpdate is not running." Also grayed out are "update now" and "cancel update." Clicking on "Open Preferences" causes the program to crash. Can anyone help? Thanks.
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