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Version 9.4 Now Available

Hello everyone,

We have published a new installer for the 9.4 release to sophos.com:

www.sophos.com/.../sophos-antivirus-for-mac-home-edition.aspx

When you download the installer it will upgrade an existing installation to version 9.4, if you are still running 9.2.

New features in this version:

  • Detection and cleanup of Potentially Unwanted Applications (adware, spyware, and certain remote access tools fall into this category)
  • Updated Quarantine Manager user interface
  • Faster and more stable Web Protection filtering
  • Faster boot times due to cacheing of previously scanned system files
  • Compatible with the System Integrity Protection feature on Mac OS X El Capitan (10.11)
  • More reliable updating code when the network condition is less than ideal (you might have heard about this issue in these forums)
  • Numerous security and stability improvements

The detection of PUAs for the On-Access scanner will be enabled automatically. These applications will be blocked from running automatically. Its possible we will detect tools that you are using as part of your daily routine - if so you can “authorize” their usage from the new Quarantine Manager window. You can later undo this choice by visiting the Authorizations preferences panel.

Custom scans can also detect and optionally clean up PUAs when detected. Newly created Custom Scans will also enable PUA detection automatically. Check out the Options tab for each scan definition. If you are upgrading from 9.2 your existing Custom Scans will not be changed.

As of Thursday September 25, 2015 all existing installations should automatically upgrade to 9.4.0.

Thanks from the SAV for Mac engineering team!



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  • I have found a solution folks to 9.4 issue.
    This is what I did.
    I have my HD showing on the desktop
    Double click on it and it opens to what ever you have set show first, which is fine.
    Top right you should see 'search box' - type in 'sophos' , hit enter.
    It will give you a list of everything associated with sophos ( or should do )
    If you click on a file for example it should show you the path to where ever this file is at the bottom Example: Mac HD - User - your name - Library - Cache - Com.sophos.sau

    If you don't see the 'com.sophos.sau' just search for 'com.sophos' as well, there should be a couple of files/folders which show up.

    What you need to do, is find 'all' these files & Folders and then delete ( empty trash ).
    If some won't delete, just stop the operation but leave in the trash bin.
    Once you have found everything and placed in the trash bin, re-start the computer.
    Then go to Empty - empty.
    Down load the latest version of Sophos ( 9.4 ) and install, this should work fine and you can even do the 'Update' and if you open Pref's you will see the Green dot 'The on-access scanner is on'

    This worked for me so I hope it will for all of you out there.

    Guy ( UK )
Reply
  • I have found a solution folks to 9.4 issue.
    This is what I did.
    I have my HD showing on the desktop
    Double click on it and it opens to what ever you have set show first, which is fine.
    Top right you should see 'search box' - type in 'sophos' , hit enter.
    It will give you a list of everything associated with sophos ( or should do )
    If you click on a file for example it should show you the path to where ever this file is at the bottom Example: Mac HD - User - your name - Library - Cache - Com.sophos.sau

    If you don't see the 'com.sophos.sau' just search for 'com.sophos' as well, there should be a couple of files/folders which show up.

    What you need to do, is find 'all' these files & Folders and then delete ( empty trash ).
    If some won't delete, just stop the operation but leave in the trash bin.
    Once you have found everything and placed in the trash bin, re-start the computer.
    Then go to Empty - empty.
    Down load the latest version of Sophos ( 9.4 ) and install, this should work fine and you can even do the 'Update' and if you open Pref's you will see the Green dot 'The on-access scanner is on'

    This worked for me so I hope it will for all of you out there.

    Guy ( UK )
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