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How to remove Mal/Psyme-B which requires manual removal?

Alias duel zone

I terminated a full scan with Sophos anti-virus 9.2.7.

I am on MacOS X 10.8.5.


The Quarantine Manager displays:

I can't reach such a file with the Finder. It is hidden.
I can't reach it with find in a Terminal since  its name is truncated.

How may I get the correct location of this file and remove it?

Why a manual removal is necessary?



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    Hi Dan,

    To find more details about the scan, look at the scan log:

    To Access the Scan Log

    - Click the Sophos menu bar Icon

    - Click on Open Scans... 

    - Alt-click the white space by "Scan this mac" and select View Scan Log...

    This will open the Scan Log in an application called Console. The scan log gives you detailed information about the most recent scans, such as start time, what was scanned, scan configuration, any threats that were detected, etc. You should also see any errors that may have been encounted by the scanner. 

     

    So take a look at the log, and see if you find any errors listed. Feel free to copy and paste any errors you see into your reply and I will take a look.

     

Reply
  • 0

    Hi Dan,

    To find more details about the scan, look at the scan log:

    To Access the Scan Log

    - Click the Sophos menu bar Icon

    - Click on Open Scans... 

    - Alt-click the white space by "Scan this mac" and select View Scan Log...

    This will open the Scan Log in an application called Console. The scan log gives you detailed information about the most recent scans, such as start time, what was scanned, scan configuration, any threats that were detected, etc. You should also see any errors that may have been encounted by the scanner. 

     

    So take a look at the log, and see if you find any errors listed. Feel free to copy and paste any errors you see into your reply and I will take a look.

     

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