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Can't install or uninstall

mickeykelly

I had been running Sophos AV for Mac (free) for about a year when it suddenly quit working.  When I tried to uninstall it, I got an error message.  I dragged the Sophos and the Sophos Uninstall to the trash and emptied the trash.  Thinking that I would download and reinstall, now when trying to reinstall, I get the error message that the program is already installed and can't be reinstalled until it is uninstalled (Catch 22?).  Where is it hiding?  

Thanks in advance for your help.

:1012380


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    Hi Mark33,

    When launchctl succeeds it doesn't print anything. So that sounds about right.

    If you run the launchectl list | grep -i sophos command again, does it print anything? It shouldn't, if the remove worked.

    :1012590

    ---

    Bob Cook (bob.cook@sophos.com) Director, Software Development

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  • 0

    Hi Mark33,

    When launchctl succeeds it doesn't print anything. So that sounds about right.

    If you run the launchectl list | grep -i sophos command again, does it print anything? It shouldn't, if the remove worked.

    :1012590

    ---

    Bob Cook (bob.cook@sophos.com) Director, Software Development

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