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Can't install or uninstall

mickeykelly

I had been running Sophos AV for Mac (free) for about a year when it suddenly quit working.  When I tried to uninstall it, I got an error message.  I dragged the Sophos and the Sophos Uninstall to the trash and emptied the trash.  Thinking that I would download and reinstall, now when trying to reinstall, I get the error message that the program is already installed and can't be reinstalled until it is uninstalled (Catch 22?).  Where is it hiding?  

Thanks in advance for your help.

:1012380


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    Bob...

    Just to verify, Terminal DID return the following message when I tried the launchctl list | grep -i sophos command:

    -       -5      com.sophos.uiserver
    Skipping down the next line as if waiting for a command (that is, my computer was listed, as at start-up of Terminal), I entered the launchctl remove com.sophos.uiserver command.

    Again, it just skipped down to the next line as if awaiting another command.

    Again I will Quit & Shut-down everything & fire up the computer again.

    If I don't add another message to this one, it didn't work.

                                                                                                      ~Mark33

    :1012578
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  • 0

    Bob...

    Just to verify, Terminal DID return the following message when I tried the launchctl list | grep -i sophos command:

    -       -5      com.sophos.uiserver
    Skipping down the next line as if waiting for a command (that is, my computer was listed, as at start-up of Terminal), I entered the launchctl remove com.sophos.uiserver command.

    Again, it just skipped down to the next line as if awaiting another command.

    Again I will Quit & Shut-down everything & fire up the computer again.

    If I don't add another message to this one, it didn't work.

                                                                                                      ~Mark33

    :1012578
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