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How to uninstall Sophos when it is partly uninstalled.

Supasyl

Hi,

I received a free sophos virus scanner through work. I didn't know there was a free version available online. Somehow it could not receive updates so I tried to uninstall it so I could install the free version from the website. It is now partly uninstalled. I have spend over an hour with Applecare support on the phone to try and delete it. I cannot delete it. If I try to install the downloaded version it says I have another incompatible version on my computer that I have to uninstall first. How do I uninstall this version?

Any help is appreciated.

:1003505


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    Hello Supasyl,

    you didn't say how you uninstalled (and managed to get it only partly uninstalled) - you should use the Remove Sophos Anti-Virus .pkg (in /Library/Sophos Anti-Virus). If you no longer find it or it doesn't work please re-install the version you got through work and then uninstall.

    HTH

    Christian

    :1003507
Reply
  • 0

    Hello Supasyl,

    you didn't say how you uninstalled (and managed to get it only partly uninstalled) - you should use the Remove Sophos Anti-Virus .pkg (in /Library/Sophos Anti-Virus). If you no longer find it or it doesn't work please re-install the version you got through work and then uninstall.

    HTH

    Christian

    :1003507
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