This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

cannot Uninstall Sophos on my Mac laptop & wasted 3 days to uninstall same is this a SCAM



This thread was automatically locked due to age.
Parents
  • Hello Raj Dias,

    your post isn't very helpful to help you. AFAIK the Free edition is no longer available for install, so this is perhaps Sophos Home (or maybe not).
    An incompatible product is normally one of the other Sophos AV products. So - is it possible that sometime in the past a version of Sophos was installed on this Mac? If not, did you receive this pop-up on the very first attempt to install or perhaps later? I'd expect the log (if it exists) under /private/var/log/install.log.

    Christian

Reply
  • Hello Raj Dias,

    your post isn't very helpful to help you. AFAIK the Free edition is no longer available for install, so this is perhaps Sophos Home (or maybe not).
    An incompatible product is normally one of the other Sophos AV products. So - is it possible that sometime in the past a version of Sophos was installed on this Mac? If not, did you receive this pop-up on the very first attempt to install or perhaps later? I'd expect the log (if it exists) under /private/var/log/install.log.

    Christian

Children
No Data