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Error 2753. The file 'SVRTcli.exe' is not marked for installation.

I have used the sophos free anti-virus before and it detected and removed a visrus that no other anti-virus had been able to catch. Unfortunately, when trying to use it again, use it or to uninstall due to error 2753 and if I try to reinstall, it tells me that another instance is in use... help?

:56542


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