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Clean up failed

Sophos detected Troj/Agent-AJDF. After pushing the Clean-up button I got the message clean-up failed.

What should I do next?

In your analysis you mention that the virus is Windows executable. How come that he thinks the Mac-platform is a fruitful place to develop its activities?

Thanks for your help

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  • Hello sebolino,

    the detections were in a mailbox and a Time Machine backup. Please see Re: Removing Malware from a Mac OS X.

    How come that he thinks the Mac-platform is a fruitful place to develop its activities?

    :smileytongue: Wasn't aware that threats have a gender, are they all male? :smileywink: This item obviously came by email and "threats by email" are rarely targeted specifically at users of a certain operating system. It's all but impossible to know in advance with which client on which OS a mail will be read as opposed to threats "served" on the web.

    Christian   

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  • On my iMac (OSX 10.9.5) I've got several 'threats' showing up in Quarantine Manager. Although the action available for each one is 'Cleanup' it never works and just shows 'Cleanup in progress' until I shut down the iMac. These 'threats' all appear to be Windows related but it would be good to get rid of them. Any suggestions?

    Ron

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  • I have the same thing, it shows up in my quarantine manager, threat is Mal/Generic-S, filename cbsidlm-sp1_0_330-Adapter-ORG-75212594-2.dmg, tried to clean up threat and said clean up failed, what do I do now?

    I also have a thing on my platform that says console and when I opened it, it said All Messages on top, I have about 4001 messages in there...what do I do with that? or do I need to do anything with that?  I am running my scan right now so am still waiting for that to finish, in the meantime, I need help with these 2 things.  Thanks!

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  • Many thanks, Christian, will try to get rid of him as you suggest.

    Coming to your wondering about the gender: In German a virus and trojan are male, malware, I would think, is female. Isn't that funny?:smileyvery-happy:

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  • Hallo sebolino,

    ich mach mir da nicht so viel Gedanken :smileyvery-happy:. Aber es war nicht Trojaner sondern trojan :smileywink: (Sonne ist weiblich, Mond männlich, aber sun is male, moon female).

    Christian

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  • Hi Christian,

    I was busy lately and tried only today to get rid of the threat. Before I started I made a new scan and surprise, surprise 'no threats found'.

    So it appears that the system helped itself out of any threat problem.

    Is that so and should I forget about the thing?

    Many thanks

    :1019557
  • I'm having the same issue. I had in in OS 10.9 and still have it in OS 10.10. My screen shot's attached. It's isolated but never goes away... I left it running for 24 hours just to see if it needed time. Found it was one strategy that DIDN'T work. Ideas?

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  • Dear thanks for these posts.... These are really helpful for me....

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