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Could not contact primary server - in Japan

I keep getting the error message could not contact primary server. Have just relocated to Japan. How can I solve this problem please. Am running Yosemite 10. 10. 3.

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0 serra over 9 years ago

Hi Debbie,

can you open up terminal, run these commands, and let me know what you get?

ping dci.sophosupd.com

ping dc1.sophosupd.com

ping dc2.sophosupd.com

dig dig dci.sophosupd.com cname +short

Thanks,
:1020812
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0 serra over 9 years ago

Hi Debbie,

can you open up terminal, run these commands, and let me know what you get?

ping dci.sophosupd.com

ping dc1.sophosupd.com

ping dc2.sophosupd.com

dig dig dci.sophosupd.com cname +short

Thanks,
:1020812
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