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Failed To Download Update / Could not contact primary server

GTMBair

I can see others have had this problem recently - what is the cause is the server down at the moment ? - I am based in the UK.

:1020756


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    Hey GTMBlair

    If you have a second, can you open up terminal, run these commands, and send  me back your results? 

    ping dci.sophosupd.com

    ping dc1.sophosupd.com

    ping dc2.sophosupd.com

    dig dig dci.sophosupd.com cname +short

    Thanks,

    :1020764
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