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Could not contact Primary Server

JP

Got this message when updating Sophos Home Edition for Mac:

Could not contact Primary Server. URL Error: 3 July 2015

Mac OS X 10.10.4

Sophos Home Edition 9.2.4

As I'm in Australia and this is first report for 3rd July, am thinking this may be a cloud error with Sophos infrastructure.

If not, there's something else amiss... have cleared cache and restarted.

:1021170


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    FWIW, I connected my Mac to the Internet via my iPhone's 3G connection. iPhone is through Telstra, landline via Optus.

    Updating through Telstra worked - am now at v 9.2.7

    So it must be to do with my ISP & the CDN. Has never been a problem in the past, hopefully they'll sort it out.

    :1021200
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  • 0

    FWIW, I connected my Mac to the Internet via my iPhone's 3G connection. iPhone is through Telstra, landline via Optus.

    Updating through Telstra worked - am now at v 9.2.7

    So it must be to do with my ISP & the CDN. Has never been a problem in the past, hopefully they'll sort it out.

    :1021200
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