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Could not contact Primary Server

JP

Got this message when updating Sophos Home Edition for Mac:

Could not contact Primary Server. URL Error: 3 July 2015

Mac OS X 10.10.4

Sophos Home Edition 9.2.4

As I'm in Australia and this is first report for 3rd July, am thinking this may be a cloud error with Sophos infrastructure.

If not, there's something else amiss... have cleared cache and restarted.

:1021170


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  • 0

    Hey

    Sorry, I just noticed this mesasge. Can you confirm if you're still experiencing this issue? I did some research and it looks like there may have been a brief interuption with our CDN last night, but it should resolved at this point. 

    :1021184
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  • 0

    Hey

    Sorry, I just noticed this mesasge. Can you confirm if you're still experiencing this issue? I did some research and it looks like there may have been a brief interuption with our CDN last night, but it should resolved at this point. 

    :1021184
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