I downloaded Antivirus for Mac HE last night and updated. Twice I tried to run my initial scan and it froze both times with 5.8M items remaining out of 6.0M. What's hanging this up?
PS: I tried attaching both log files after copying them to Text Edit but your Forum wouldn't allow me to attach a .rtf or .txt file.
rick-m650 wrote:I tried to run my initial scan and it froze
Depends what you mean by 'froze'. The scan can hit a large file (or more likely a file with a bundle of files inside it) at any point during the scan and it looks like there is no progress being made. If you give it time (sometimes hours) it will get through it.
I assume you're running the default 'Scan This Mac' scan? If so try unchecking the compressed files option and see if the progress is any different. Like this...
rick-m650 wrote:I tried to run my initial scan and it froze
Depends what you mean by 'froze'. The scan can hit a large file (or more likely a file with a bundle of files inside it) at any point during the scan and it looks like there is no progress being made. If you give it time (sometimes hours) it will get through it.
I assume you're running the default 'Scan This Mac' scan? If so try unchecking the compressed files option and see if the progress is any different. Like this...
