This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos cannot be installed

I uninstalled the old Sophos on my Mac (El Capitan) and also removed Malwarebytes Anti-Malware, then I downloaded Sophos antivirus for Mac, but it “cannot be installed because of an incompatible product”. And I do not understand which product this could be. Can someone help please?


This thread was automatically locked due to age.
  • The installer thinks you still have a previous version of a Sophos product installed. You should use the "Remove Sophos Anti-Virus" program to fully remove the old version, before trying to install the new version.

    ---

    Bob Cook (bob.cook@sophos.com) Director, Software Development