I've been using Sophos AV on Mac for years, but I can't take it any more - it's a shame as it's an excellent product, but on all five of the macs used by my family, we have the same problem. Emails that arrive containing infected attachments always bring up an alert box, despite the ~/Library/Mail/V2/IMAP-me@redacted.com/[Gmail].mbox/Spam.mbox/ path being whitelisted in the preferences (note the trailing slash). As we use google apps for our mail, the spam folder receives a handful of malware every day, and having to deal with these alerts is unnecessarily distracting. It's functionality that has been broken now for over 2 years - snow leaopard, lion, mountain lion, mavericks, yosemite - all broken. Worse still, the actual quarantine window often doesn't even record a path for the files concerned, so it's laborious to track them down.
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