This is what Canon sent me:
Make sure that necessary ports and programs are not being blocked by security or firewall programs
Doc ID: ART109227
Version: 11.0
Status: Published
Published date: 05/24/2016
Updated: 05/24/2016
Description
Make sure that necessary ports and programs are not being blocked by security or firewall programs
Solution
Blocked Ports and Programs
In some cases, third-party security or firewall software may be blocking or restricting port traffic or programs causing unexpected results such as inability to install or loss of functionality. Check with the software manufacturer for information on unblocking ports or adding exceptions for specific programs.
The following are ports and programs are necessary for your printer to function properly depending on the intended use.
Ports
TCP 80 - For HTTP communication
TCP 443 - For HTTPS communication such as cable-less setup operation (Applicable models only)
TCP / UDP 515 - For printing using LPR protocol
TCP / UDP 9100 - For printing using Raw protocol
TCP / UDP 1900 - For Universal Plug and Play (UPnP) operation
TCP / UDP 5222 (MAXIFY Printers)
TCP / UDP 8611 - Canon BJNP port for printing
TCP / UDP 8612 - Canon BJNP port for scanning (Applicable models only)
TCP / UDP 8613 - Canon BJNP port for sending and receiving faxes from the PC (Applicable models only)
UDP 3702 - (Windows 7 / Windows Vista)
The following port list applies only to models with memory card slots
TCP / UDP 137
TCP / UDP 138
TCP / UDP 139
Programs
IJ Network Tool
Default location
c:\Program Files (x86)\Canon\Canon IJ Network Tool\CNMNPUT.EXE (Windows)
/library/printers/canon/bjprinter/utilities/canon ij network tool.app (Macintosh OS X)
IJ Network Scan Utility
Default location
c:\Program Files (x86)\Canon\Canon IJ Network Scan Utilityl\CNMNSUT.EXE (Windows)
/library/printers/canon/bjprinter/utilities/canon ij network scan utility.app (Macintosh OS X)
IJ Network Scanner Selector
Default location
/library/printers/canon/ijscanner/utilities/canon ij network scanner selector2.app (Macintosh OS X)
MP Navigator EX
Default location
C:\Program Files\Canon\MP Navigator EX**\ mpnex**.exe (** refers to version number) - (Windows)
/application/canon utilities/mp navigator.app (Macintosh OS X)
My Image Garden
Default location
C:\Program Files (x86)\Canon\My Image Garden\cnmigmain.exe
(Windows)
/applications/canon utilities/my image garden.app
(Macintosh OS X)
SIMS Doc Id
0
© 2015 Canon U.S.A., Inc. All Rights Reserved. Reproduction in whole or in part without permission is prohibited.
This thread was automatically locked due to age.