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Delete threat not working

I have set Sophos on-access scanning to delete malware, and in manual scans to delete malware. It seems that this does not work. Instead, the items are quarantined. Having items in quarantine prevents SuperDuper from working as it crashes with "permission denied".

The reason I set to delete is 100% of the malware found over the last 7 years is in spam email. I want to delete it, not quarantine it.

Can this be corrected?



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