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Sophos for Mac on-access scanning disabled.

Hello. I have Sophos for mac v 8.16c. For whatever reason, I was working and on-access scanning was randomly disabled. I went into the preferences and I can't re-enable on-access scanning, even with administrator privaleges. I have tried restarting my computer and reinstalling sophos,  but none of those fixed my issue. Can anybody help me with my problem?

I forgot to mention, I am running Mac OSX 10.8.4

:1012610


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  • Same problem here.  Can I uninstall the reinstall Sophos?  

    Below are latest excerpts from library:

    al Error: The main virus data file is missing
    com.sophos.intercheck: Sophos Anti-Virus cannot continue
    com.sophos.intercheck:
    com.sophos.intercheck: Info: ic_worker_start: kext already loaded at 13:15 on 15 March 2015
    com.sophos.intercheck:
    com.sophos.intercheck: Fatal Error: The main virus data file is missing
    com.sophos.intercheck: Sophos Anti-Virus cannot continue
    com.sophos.intercheck:
    com.sophos.intercheck: Info: ic_worker_start: kext already loaded at 13:15 on 15 March 2015
    com.sophos.intercheck:
    com.sophos.intercheck: Fatal Error: The main virus data file is missing
    com.sophos.intercheck: Sophos Anti-Virus cannot continue
    com.sophos.intercheck:
    com.sophos.intercheck: Info: ic_worker_start: kext already loaded at 13:15 on 15 March 2015
    com.sophos.intercheck:
    com.sophos.intercheck: Fatal Error: The main virus data file is missing
    com.sophos.intercheck: Sophos Anti-Virus cannot continue
    com.sophos.intercheck:
    com.sophos.intercheck: Info: ic_worker_start: kext already loaded at 13:15 on 15 March 2015
    com.sophos.intercheck:
    com.sophos.intercheck: Fatal Error: The main virus data file is missing
    com.sophos.intercheck: Sophos Anti-Virus cannot continue
    com.sophos.intercheck:
    com.sophos.intercheck: Info: ic_worker_start: kext already loaded at 13:16 on 15 March 2015
    com.sophos.intercheck:
    com.sophos.intercheck: Fatal Error: The main virus data file is missing
    com.sophos.intercheck: Sophos Anti-Virus cannot continue
    com.sophos.intercheck:

    :1020392
Reply
  • Same problem here.  Can I uninstall the reinstall Sophos?  

    Below are latest excerpts from library:

    al Error: The main virus data file is missing
    com.sophos.intercheck: Sophos Anti-Virus cannot continue
    com.sophos.intercheck:
    com.sophos.intercheck: Info: ic_worker_start: kext already loaded at 13:15 on 15 March 2015
    com.sophos.intercheck:
    com.sophos.intercheck: Fatal Error: The main virus data file is missing
    com.sophos.intercheck: Sophos Anti-Virus cannot continue
    com.sophos.intercheck:
    com.sophos.intercheck: Info: ic_worker_start: kext already loaded at 13:15 on 15 March 2015
    com.sophos.intercheck:
    com.sophos.intercheck: Fatal Error: The main virus data file is missing
    com.sophos.intercheck: Sophos Anti-Virus cannot continue
    com.sophos.intercheck:
    com.sophos.intercheck: Info: ic_worker_start: kext already loaded at 13:15 on 15 March 2015
    com.sophos.intercheck:
    com.sophos.intercheck: Fatal Error: The main virus data file is missing
    com.sophos.intercheck: Sophos Anti-Virus cannot continue
    com.sophos.intercheck:
    com.sophos.intercheck: Info: ic_worker_start: kext already loaded at 13:15 on 15 March 2015
    com.sophos.intercheck:
    com.sophos.intercheck: Fatal Error: The main virus data file is missing
    com.sophos.intercheck: Sophos Anti-Virus cannot continue
    com.sophos.intercheck:
    com.sophos.intercheck: Info: ic_worker_start: kext already loaded at 13:16 on 15 March 2015
    com.sophos.intercheck:
    com.sophos.intercheck: Fatal Error: The main virus data file is missing
    com.sophos.intercheck: Sophos Anti-Virus cannot continue
    com.sophos.intercheck:

    :1020392
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