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Sophos virus removal tool could not be started.

When running for the first time, the tool terminated with the message:

The Sophos Virus Removal Tool could not be started.  For more info see the log file.

After a second attempt, the log file read as follows:

2015-03-22 12:25:41.603    Sophos Virus Removal Tool version 2.5.4
2015-03-22 12:25:41.603    Copyright (c) 2009-2014 Sophos Limited. All rights reserved.

2015-03-22 12:25:41.603    This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

2015-03-22 12:25:41.603    Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x100 PT=0x1 Win32
2015-03-22 12:25:41.603    Checking for updates...
2015-03-22 12:25:44.205    Update progress: proxy server not available
2015-03-22 12:26:12.731    Downloading updates...
2015-03-22 12:26:12.731    Update progress: [I96736] Looking for package C1A903B2-E63E-483b-982D-04BB9C457C60 1.0
2015-03-22 12:26:12.731    Update progress: [I49502] Found supplement SAVIW32 LATEST
2015-03-22 12:26:12.731    Update progress: [I49502] Found supplement IDE512 LATEST
2015-03-22 12:26:12.731    Update progress: [I49502] Found supplement IDE513 LATEST
2015-03-22 12:26:12.731    Update progress: [I49502] Found supplement IDE514 LATEST
2015-03-22 12:26:12.731    Update progress: [I49502] Found supplement IDE515 LATEST
2015-03-22 12:26:12.731    Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 1
2015-03-22 12:26:12.731    Update progress: [I19463] Syncing product SAVIW32 51
2015-03-22 12:26:15.497    Update progress: [I19463] Syncing product IDE512 166
2015-03-22 12:26:16.208    Installing updates...
2015-03-22 12:26:46.224    Update progress: [I19463] Syncing product IDE513 171
2015-03-22 12:26:46.224    Update progress: [I19463] Syncing product IDE514 113
2015-03-22 12:26:46.224    Update progress: [I19463] Syncing product IDE515 1
2015-03-22 12:26:52.130    Update successful
2015-03-22 12:26:56.130    Error: an instance of this application is already running.

2015-03-22 12:27:41.792    Scan failed due to fatal error.
2015-03-22 12:27:41.792    

------------------------------------------------------------

2015-03-22 12:30:15.360    Sophos Virus Removal Tool version 2.5.4
2015-03-22 12:30:15.360    Copyright (c) 2009-2014 Sophos Limited. All rights reserved.

2015-03-22 12:30:15.360    This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

2015-03-22 12:30:15.360    Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x100 PT=0x1 Win32
2015-03-22 12:30:15.360    Checking for updates...
2015-03-22 12:30:17.962    Update progress: proxy server not available
2015-03-22 12:30:20.345    Update not required

Mike1

:56405


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