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Help Needed : OSError: [Errno 13] Permission denied

I am installing on Bluehost linux sentos server and getting the following error that is aborting the installation. Seems to be a permissions problem. I am new to linux, but have managed to overcome permissions in /tmp, UTF-8 issues and this seems to be the final hurdle. I have also set the python directories for root ownership and 777. Does Anybody have any ideas? help much appreciated :)

File "SavForLinux.py", line 27, in main

File "Controller.py", line 123, in action

File "Controller.py", line 396, in __install

File "Controller.py", line 941, in __performActions

File "ActionList.py", line 165, in doOperation

File "ActionList.py", line 152, in __doInstall

File "AbstractAction.py", line 62, in installAction

File "EngineCheck.py", line 73, in updateAction

File "/build/python-build/python/install64/lib/python2.7/subprocess.py", line 710, in __init__

File "/build/python-build/python/install64/lib/python2.7/subprocess.py", line 1335, in _execute_child

OSError: [Errno 13] Permission denied

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0 DouglasLeeder over 8 years ago

It looks like you have /tmp or ($TMPDIR) locked down so that nothing can execute from there.

Unfortunately the installer runs an engine check from a temporary copy before installing.

You can override the temporary directory that is used, so that it is on a partition where executables are allowed.

export TMPDIR=<temporary directory where executables are allowed>

./install.sh
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0 ToddBowersox over 8 years ago in reply to DouglasLeeder

I am running into the same issue. What install.sh file would this be? And would it be configured just as you indicate?

export TMPDIR=<temporary directory where executables are allowed>
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0 DouglasLeeder over 8 years ago in reply to ToddBowersox

The script that starts the Free Sophos Anti-Virus for Linux installation is named install.sh in the tarfile downloaded from Sophos' website.
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0 ToddBowersox over 8 years ago in reply to DouglasLeeder

Thank you Douglas. I noticed two install.sh files, in the original tar and then in sav.tar, so thanks for the clarification.
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0 ToddBowersox over 8 years ago in reply to DouglasLeeder

Thank you Douglas. I noticed two install.sh files, in the original tar and then in sav.tar, so thanks for the clarification.
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