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I set preferences to clean up automatically , but SOPHOS is still coming up.

I set preferences to clean up automatically , set to:

WHEN THE THREAT IF FOUND: DELETE THE THREAT.

but SOPHOS is still coming up, informing me a threat is detected. Super frustrating. Anything I can do? Thanks! Is anyone home?

This ranks of one of the most annoying things of any software I've ever had.



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