Hi.
I manually updated Sophos Free for Mac yesterday, and am now getting the above warning message every startup. The 'shield' is permanently greyed-out and in the preferences pane I can't turn 'On-access Scanning' on - it's stuck on off and the start/stop button is greyed out at 'Stopping'.
I suspect a preference file has got corrupted somehow, but is it safe to trash them all and start again?
Thanks,
Martin.
This thread was automatically locked due to age.