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Why do I now have TWO Sophos icons in my MacBook Pro menu bar?

carolynkay

I got a warning box about a threat, and deleted the threat this morning. This afternoon I noticed there are TWO identical Sophos icons in the menu bar- is this a bad thing?

:1009052


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    [Can you check to see if you have a "login item" for the Sophos UI Server? Look in the System Preferences, Users & Groups, Login Items. You shouldn't have one when using OS X 10.8 (or 10.7, but you should have one for 10.4-10.6). If you have one, delete it. Log out, log in again. Should have a single shield.] I've been having the same problems as others reported - two shields in the menu bar. I could get rid of one by opening Activity Monitor and deleting one of them, but that's not a fix. What do I do when I open System Prefs/Users & Groups and find that the SophosUIServer (All Users) is greyed out and can't be removed, as you have suggested. I have always had the entry in all versions of Mac OS X. iMac 2.4 GHz Core 2 Duo, 4 MB ram, OS X 10.8
    :1009460
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    [Can you check to see if you have a "login item" for the Sophos UI Server? Look in the System Preferences, Users & Groups, Login Items. You shouldn't have one when using OS X 10.8 (or 10.7, but you should have one for 10.4-10.6). If you have one, delete it. Log out, log in again. Should have a single shield.] I've been having the same problems as others reported - two shields in the menu bar. I could get rid of one by opening Activity Monitor and deleting one of them, but that's not a fix. What do I do when I open System Prefs/Users & Groups and find that the SophosUIServer (All Users) is greyed out and can't be removed, as you have suggested. I have always had the entry in all versions of Mac OS X. iMac 2.4 GHz Core 2 Duo, 4 MB ram, OS X 10.8
    :1009460
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