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Autoupdate downloading fails to complete

Recently the download process for autoupdate frequently gets "stuck" -- the down arrow in the shield continues forever and the display window (Show AutoUpdate Window) displays "Downloading".  This has happened both on my iMac and on my wife's Mac Mini. The problem can be solved by re-starting the machine - the next update succeeds. 

iMac OS X 10.7.5

Mac Mini OS X 10.3.3

:1021302


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  • Ah, my bad. Definitely 10.10.  

    In Re: logs.  I don't really know what I'm looking at or for. However, ...

    I've attached the piece of the "Sophos Anti-Virus" log starting after the successful update at 9:21 this morning. It appears that I am set to check on updates every hour. the download starts again at 10:21, but never completes. I think I re-started the system shortly after I sent my original message about 11:45am. Then did a manual update of Sophos.

    Also attached is a piece of the All Messages log filtered by "Sophos". (I never looked at any of this before.)

    :1021320
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  • Ah, my bad. Definitely 10.10.  

    In Re: logs.  I don't really know what I'm looking at or for. However, ...

    I've attached the piece of the "Sophos Anti-Virus" log starting after the successful update at 9:21 this morning. It appears that I am set to check on updates every hour. the download starts again at 10:21, but never completes. I think I re-started the system shortly after I sent my original message about 11:45am. Then did a manual update of Sophos.

    Also attached is a piece of the All Messages log filtered by "Sophos". (I never looked at any of this before.)

    :1021320
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