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Latest pre-release of 10.11.4 breaks Sophos AV Home Edition

bocaboy

The problem that existed prior to the release of 9.4.1 is back with the latest version of El Capitan that has just been pre-released 10.11.4 Beta (15E27e). The Sophos icon remains dimmed in the menu bar with the error On-Access Scanning Is Disabled. Could someone in engineering please take a look at this?



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  • 0
    ...we have scheduled the release of 9.4.2 (which resolves the 10.11.4 beta issue in this thread) on February 10th around 9AM Pacific Standard Time. All endpoints should upgrade automatically.

    Bob, I'm running Sophos Home 1.1.1. Will that be upgraded as well or do I need to uninstall and reinstall 9.4.2?
  • 0 in reply to bocaboy
    There are (currently) two different Home / Free products: the "classic" Mac Home Edition, and the new Sophos Home for Windows & Mac. Currently they are not updated at the same time, and in this particular case the Sophos Home product will be updated a short time later; current forecast is to release the update before the end of February. We are working to merge the two products together so this type of thing doesn't happen. Stay tuned over the next few months to see how this will unfold.

    ---

    Bob Cook (bob.cook@sophos.com) Director, Software Development

  • 0 in reply to bobcook
    Is it still possible to download 9.4.1 rather than Home? When this latest issue began I switched to Home, but since it now seems 9.4.1 will be updated for 10.11.4 capability first, I'd like to go back to it. Unfortunately, the ability to download it seems to have vanished.
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  • 0 in reply to bobcook
    Is it still possible to download 9.4.1 rather than Home? When this latest issue began I switched to Home, but since it now seems 9.4.1 will be updated for 10.11.4 capability first, I'd like to go back to it. Unfortunately, the ability to download it seems to have vanished.
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