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Latest pre-release of 10.11.4 breaks Sophos AV Home Edition

The problem that existed prior to the release of 9.4.1 is back with the latest version of El Capitan that has just been pre-released 10.11.4 Beta (15E27e). The Sophos icon remains dimmed in the menu bar with the error On-Access Scanning Is Disabled. Could someone in engineering please take a look at this?



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Parents
  • Thanks to everyone who provided the directory listings and hashes, confirmed these are correct. It appears that Apple has done something new in 10.11.4 - could be a bug, could be a new feature, only Apple seems to know. We are working to understand the root cause, and get a fix (if required) out quickly.

    We do codesign our kexts (verify with "codesign -dvvv <path_to_bundle>") but its possible Apple has silently introduced new requirements, like they did to everyone in 10.9.5. Yay.

    ---

    Bob Cook (bob.cook@sophos.com) Director, Software Development

Reply
  • Thanks to everyone who provided the directory listings and hashes, confirmed these are correct. It appears that Apple has done something new in 10.11.4 - could be a bug, could be a new feature, only Apple seems to know. We are working to understand the root cause, and get a fix (if required) out quickly.

    We do codesign our kexts (verify with "codesign -dvvv <path_to_bundle>") but its possible Apple has silently introduced new requirements, like they did to everyone in 10.9.5. Yay.

    ---

    Bob Cook (bob.cook@sophos.com) Director, Software Development

Children
  • I, too, have reported this to Apple engineering as a bug. I haven't heard anything back yet, but I would reiterate to anyone on this thread that if you've downloaded 10.11.4 and you're experiencing this problem, please use Feedback Assistant to let Apple know that they've broken something in this build. Working with them is a bit of a numbers game and if they hear from enough people, it will help get their attention faster.