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Scan This Mac

mttreker

First time user for this product.

Downloaded product and it went directly to trash. Once restored to desktop downloaded product. First time I scanned machine it stopped in the middle of the scan with a message of "did not complete", no threats detected at that point and issues detected.

Second scan was started after everything closed on desk-top and the following occured: Completed scan of my MAC and the following messages were received: No Threats found, Issues Detected

However nothing quarantined, nothing detected in my messages log being of an issue. 

Please advise. 

mttreker

:1020765


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    Hey Mttreker,

    Welcome to the forums!  The 'issues detected' message is a bit misleading I know, but it can be safely ignored. All it means is the scanner came across a file it couldn't scan, such as a corrupt file or encrypted file. 

    Hope that helps, if you need anything else let us know!

    :1020772
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