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Troj/DocDl-EA

chrubble

I am getting a daily notification of this infected file in my Outlook Temp folder. I use Sophos quartantine manager to remove the threat, but it keeps coming back. Clearly the root of the problem is not being resolved. Any ideas what is depositing this file (sf_trans_7891048.doc) every morning and how to get rid of it?

Thanks.

:1020277


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    I'm afraid that doesn't work for me. The most current scan dosn't appear in logs (I haven't deleted it) and the infected item does not appear in previous logs for time/date of detection. I can p.m. you screen grabs to show what my logs show, if that would help?

    Also, my most recent Sophos full scan has frozen (around 10 hours ago). It's the second time that it's frozen at the same point in the full scan, which is worrying.

    :1020288
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  • 0

    I'm afraid that doesn't work for me. The most current scan dosn't appear in logs (I haven't deleted it) and the infected item does not appear in previous logs for time/date of detection. I can p.m. you screen grabs to show what my logs show, if that would help?

    Also, my most recent Sophos full scan has frozen (around 10 hours ago). It's the second time that it's frozen at the same point in the full scan, which is worrying.

    :1020288
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