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Troj/DocDl-EA

chrubble

I am getting a daily notification of this infected file in my Outlook Temp folder. I use Sophos quartantine manager to remove the threat, but it keeps coming back. Clearly the root of the problem is not being resolved. Any ideas what is depositing this file (sf_trans_7891048.doc) every morning and how to get rid of it?

Thanks.

:1020277


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    Hi chrubble,

    Since the threat is in your Outlook temp folder, I'm guessing the threat is being re-downloaded from your mail server and will require a manual removal. The following video will walk you through how to do that, can you please take a look and let me know if you're still having trouble? Thanks,
    :1020282
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  • 0

    Hi chrubble,

    Since the threat is in your Outlook temp folder, I'm guessing the threat is being re-downloaded from your mail server and will require a manual removal. The following video will walk you through how to do that, can you please take a look and let me know if you're still having trouble? Thanks,
    :1020282
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