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Indestructible virus Mal/Phish-A

YvesDuhoux

Sophos detected a virus Mal/Phish-A is located in the file "containers” of a "Library”. Sophos seems unable to Clean Up Threat. I am administrator of this machine, but the access of "containers” is forbidden for me. How could I get rid of yhis virus?

I use Mac OS X.9.3 on a MacBookPro.

:1018229


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    I wrote the following to Sophos today: "Sophos is telling me I have a virus, and it lists the path below, so I click reveal in finder and NOTHING happens. I had another virus recently with the same issue, where you click reveal in finder and it doesnt open any finder windows for you. Since the "reveal in finder" feature doesn't work, I tried taking the right hand corner of this window (see attached screenshot) and dragging it out (in order to make the window bigger) so I could see the full path, but IT WONT DRAG OUT, so I cant see the full path that way and your software refuses to "reveal in finder", and then I click Cleanup in Progress, and it NEVER completes the cleanup. It seems like your software doesn't work at all, please help!!!!!!!!!!!!!"

    They responded and told me to post to the forums. I'm there now, and I'm signed in and I cant even figure out how to start a new post. Someone PLEASE HELP! rachelkodner1@gmail.com

    :1018259
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  • 0

    I wrote the following to Sophos today: "Sophos is telling me I have a virus, and it lists the path below, so I click reveal in finder and NOTHING happens. I had another virus recently with the same issue, where you click reveal in finder and it doesnt open any finder windows for you. Since the "reveal in finder" feature doesn't work, I tried taking the right hand corner of this window (see attached screenshot) and dragging it out (in order to make the window bigger) so I could see the full path, but IT WONT DRAG OUT, so I cant see the full path that way and your software refuses to "reveal in finder", and then I click Cleanup in Progress, and it NEVER completes the cleanup. It seems like your software doesn't work at all, please help!!!!!!!!!!!!!"

    They responded and told me to post to the forums. I'm there now, and I'm signed in and I cant even figure out how to start a new post. Someone PLEASE HELP! rachelkodner1@gmail.com

    :1018259
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