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Threat with no filename/path, can't be removed. So what do I do?

clemactica

I occassionally get entries like this in my log:

com.sophos.intercheck: 2013-09-20 13:17:37 -0400 Threat: 'Mal/DrodZp-A' detected in
com.sophos.intercheck: Access to the file denied
com.sophos.intercheck:

There is no filename/path ("detected in" is all the log says -- eol) so I can't view in finder and attempts to remove hang/fail as would be expected. If I remove from the quarantine list, it'll just show up again later.

I have Time Machine/Time Capsule and I suspect it's something in a backup file on that volume but that's just my wild guess -- it is weird that Sophos finds it, doesn't/can't indicate the location, offers removal as an option, but is unable to remove it.

  1. Anyone have any insight into what this is (the "no file/path" aspect of the result, not the trojan itself)?
  2. Recommended course of action?

I've searched a bunch on this forum and haven't seen a definitive explanation for the null filename/path.

Thanks!

:1013519


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  • 0

    I have the same issue, after installing Sofphos for Mac  (v 9.011).  Two threats found, but no filename and no paths.  Says action available - cleanup, but the cleanup then fails.

    Mal/DownLdr-AC

    OSX/RSpug-gen

    I do not have a time machine backup, so that does not appear to be the issue.

    Any ideas? 

    Addendum -  Initially, when I clicked on each item, no path was show (either next to the item, or in the info below after clicking on each item).  

    However, I then restarted the machine, launched Sophos, and did a full scan of the drive (which had not completed previously).  Once the scan was complete, the same two items were shown, with no path next to them. However, now when I clicked on them, a path was shown in the space below.   I removed the items manually, and cleared them from the quarantine list. 

    :1019033
Reply
  • 0

    I have the same issue, after installing Sofphos for Mac  (v 9.011).  Two threats found, but no filename and no paths.  Says action available - cleanup, but the cleanup then fails.

    Mal/DownLdr-AC

    OSX/RSpug-gen

    I do not have a time machine backup, so that does not appear to be the issue.

    Any ideas? 

    Addendum -  Initially, when I clicked on each item, no path was show (either next to the item, or in the info below after clicking on each item).  

    However, I then restarted the machine, launched Sophos, and did a full scan of the drive (which had not completed previously).  Once the scan was complete, the same two items were shown, with no path next to them. However, now when I clicked on them, a path was shown in the space below.   I removed the items manually, and cleared them from the quarantine list. 

    :1019033
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