Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 4 replies
  • Subscribers 7 subscribers
  • Views 10868 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos Anti-Virus Update Never Ends

pak128

Sophos is trying to update the AntiVirus software on my Mac.  The left side of the Sophos Shield is just blinking up and down and the Sophos AutoUpdate Status window just says Updating Sophos AntiVirus with a blue barber pole that just keeps going.  This has been going on for 24 hours with no end in sight.  I cannot find a way to stop the AutoUpdate.  I also cannot use Mail as messages just say "Loading....".  I do not know if there is a way to stop the Update or Remove Sophos entirely.  Any help woul d be appreciated.  Would love to be able to use my Mac again.  Thanks!

:1007439


This thread was automatically locked due to age.
Parents
  • 0

    Hi Andrew, i have the same problem, updating never ends, and the major problem is that within 3 mins, my mac needs to be restart as it is too  hot because sophos is updating continously, i have a white mac, and the OX system, keeps appearing on the screen a grey sign saying to restart it as it has detected kernels, what is that? i would really like to use my mac again, i have tried to uninstall it dragging it to the trash but continues to be there, can you help me uninstalling it , as i dont think i will be needin you software anymore, please, it is really frustrating, beside, it can burn my mac down, thanks

    :1007447
Reply
  • 0

    Hi Andrew, i have the same problem, updating never ends, and the major problem is that within 3 mins, my mac needs to be restart as it is too  hot because sophos is updating continously, i have a white mac, and the OX system, keeps appearing on the screen a grey sign saying to restart it as it has detected kernels, what is that? i would really like to use my mac again, i have tried to uninstall it dragging it to the trash but continues to be there, can you help me uninstalling it , as i dont think i will be needin you software anymore, please, it is really frustrating, beside, it can burn my mac down, thanks

    :1007447
Children
No Data
Unfiltered HTML