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No threats found, but issues detected & cannot complete scan

JamesSwann

Hi,

When scanning for threats using Home Edition version 9.2.4 recently, Sophos reports no threats but issues detected, on one occassion it couldn't complete the scan citing issues detected.

Anyone, please?

Screenshot attached.

Thanks a lot!

James

  

:1020526


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  • 0

    Hello,

    Thank you very much for your help and pointing that out.

    Please excuse the late response, I thought there'd be an email reminder and hadn't come back to this forum until now.

    I've had a look through the thread and video you point out and it would seem to provide the answer, thanks again.

    :1020598
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