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Unable to cleanup Troj/EncProc-U on iMac

unfit4duty

Sophos was unable to cleanup the above mentioned malware contained in a file named upd.DAT. It was first detected over a year ago but I have never been able to clean it up. Whenever I scan, it shows up again. Is there any action I can take to eliminate it?

:1020171


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    Hello unfit4duty,

    if the Boot Camp volume is formatted as NTFS then OS X can't write a file to (and thus delete from) it. Can't say how Finder behaves with NTFS volumes and why it won't display the file in question (but it's moot as you can't delete it from the Mac side anyway). It might be hidden on the Windows side (similar to files/folders starting with a dot which Finder doesn't display by default) - using Organize->Folder and Search options->tab View you can tell Explorer on Windows to display all files.

    Or you could try the free Virus Removal Tool for Windows.

    Christian

    :1020190
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  • 0

    Hello unfit4duty,

    if the Boot Camp volume is formatted as NTFS then OS X can't write a file to (and thus delete from) it. Can't say how Finder behaves with NTFS volumes and why it won't display the file in question (but it's moot as you can't delete it from the Mac side anyway). It might be hidden on the Windows side (similar to files/folders starting with a dot which Finder doesn't display by default) - using Organize->Folder and Search options->tab View you can tell Explorer on Windows to display all files.

    Or you could try the free Virus Removal Tool for Windows.

    Christian

    :1020190
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