Due to what we think was a permissions problem, I just had my MAC desktop running Yosemite wiped clean and system reinstalled at the MAC genius bar. Now I no longer see the Sophos Shield ICON in the menu bar, even though it is checked to be displayed in the Sophos system preferences box. Also when trying to scan, now Sophos scan is running very slowly, a pace which clearly would not allow completion of scan of several million files. Any suggestions are much appreciated. Thanks.
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