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Mal/Generic-L Can't be Removed - Please Help!

I ran the Sophos free tool on my home PC (Windows 7 Home Premium, 64-bit, Service Pack 1), and it tells me it found Mal/Generic-L on my computer. I was told cleanup failed and to go to the free tools forum for cleanup advice - so here I am. I also tried to send a sample already, but I can't for the life of me figure out HOW to do this (I'm an utter idiot when it comes to computers, so if anyone can help with simple instructions, I'd be very grateful). Thanks.

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